[quote name='ilikeTOFU']1. divide the sales fulfillment expenses into cost pools
2. find the rate for each cost pool
3. determine the profitability of each customer
it almost looks like german to me.. can someone point me into the right direction?[/quote]
I'm not sure what you're asking but I know the answer ....
Sure, start by grouping similar types of expenses into cost pools. Then, calculate the cost rate for each pool. Finally, apply these rates to determine each customer's profitability. Good luck!