The stuff about the used systems is true, they do the same with used games, they stick them on the shelves 2 min after they are traded in without cleaning and testing them, just make sure you know what your getting into before you buy something. Although every time I have returned something I have been met with no hassle whatsoever.
Like I have said many times common gamer's sense tells you that NO ONE will trade in their PS2 to gamestop if its fully working, you will get a half-working system at best, this also applies to every system but some more than others depending on reliability of the system.
macdude22's experience with gamestop pretty much sums up how my trips there usually go, HOWEVER lately they have been very pushy, the people that used to be cool and talk to me and stuff have now become what gamestop thinks to be the ideal employee, one that pushes everything on the customer, its lovely really. All I know is that other than the occasional 5$ used gba game purchase gamestop has managed to lose me as a customer, after I pick up my order for pokemon d/p I am done with the company, other than the occasional very cheap game.
I have to ask you all, should we be putting up with it?? Used games that look like they have been run over by a car (we all know that they just pocket those refurbishing fees as extra profit), intentionally selling broken systems, selling used games at 5$ below retail even though the above about the discs getting run over by a car is probably true, intentionally selling untested and broken games to innocent customers just wanting a gift for their kids (oh, you can SAVE 5$ by purchasing the used game!), selling bootleg games and having no policy whatsoever against the trading in of counterfeit or bootleg games. Considering the price of gamestop's merchandise I do not think we should be putting up with being treated this way and being sold these bad-condition products as customers.
If we keep buying their junk merchandise they will keep dishing it out that way, if they were giving us a quality used product I could see putting up with the extra hassle over reserves and what not but given that they are essentially selling worse than yard sale condition games to customers at over inflated prices I really don't think we should be putting up with that. I am going to have a voice by not shopping there anymore at least in a way where it would give them significant business and I am going to tell all friends and family what gamestop is really like. If they sell me a piece of junk I put a complaint through using the form on their website.
There ARE shops out there that sell good-condition used games for even less than what gamestop charges (and have policies that they will not take it unless its in reasonable condition with no more than a few scratches), once you find one of these shops in your area trust me, you will see the light and you will never want to shop at gamestop again.
Note: ebgames was OK before it got bought out by Gamestop, the prices were lower and I could live with scratched discs and carts that always needed a good cleaning especially because I was only paying 3-5$ per game or cart. Need I mention all the fun I had with their website! Also customer service was good and they did not seem as pushy about warranties and extras as they are now (and there were cool employees who were actually allowed to talk to you). Now the employees seem all the same, as if gamestop only hires a certain type of male for the job, or a certain type of female. The selection of cheaper older merchandise at ebgames is what kept me coming back for more and they no longer have that. Gamestop has really brought this corporation downhill in terms of customer service and quality of merchandise offered.
ing attention whores.
.