eBay auction advice (Yes, another one!)

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Rig

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I ordered a NGPC game off of eBay a few days ago. I can't link to eBay at work, so, I cannot provide the link to look it over. However, here's a snippet from the auction:

This is the auction of LIKE NEW NeoGeo Pocket Color Gals Fighters. Everything is in Perfect Condition. The manual and cartridge case are included. This game is hard to find. This is good for collector. ...etc.
The shipping fee is $3.

The game arrived today in a bubble mailer (NOOOOO!). I was worried as soon as I saw it.
Sure enough, the bottom half of the NGPC cardboard case (think GB/GBC/GBA boxes) was crushed. The bottom won't close anymore, either. Cart and manual were perfect. There was only one picture in the eBay auction, and the damage is all on the backside of the cardboard. So, I can't tell in the picture if it was already this way, or, if it got crushed in shipping (which it prolly did).

So, I emailed the seller, explained that the box was crushed, and asked for some sort of resolution. He said it was prolly crushed in the mail, and would offer $5 back.

Now, I have a few options...and would like to see what others think:


  • Take the $5. Leave positive feedback or neutral feedback (prolly positive).
  • Don't take the $5. Leave a neutral or negative (prolly negative and explain a bubble mailer is terrible for a "collector" cardboard game box)
  • Ask for a little more money back. The game was $24.99 + $3 shipping.
  • File an "Item not as described" and return the game to try again in the future (not really wanting to go this route).
  • Other?

To be honest, this really bugs me. For the person to put "This game is hard to find. This is good for collector." they prolly know what kind of person is going to be bidding on a damn NGPC game! If I wanted a cart only, I could've paid a lot less for it. I paid more because I wanted a complete "perfect" package. To mail this in a bubble mailer was just a poor decision.

Thoughts?
 
If twenty five is the going rate for this game, I would say she/he owes you more then $5 back considering the condition.If you cannot settle on a fair price I would open a E bay claim, and then if need be leave negative feedback.
 
I've seen loose cart copies end/sell around $10. Boxed/complete (USA) copies tend to drift higher (around what I paid).

Maybe I will ask for a little more back. Worst he can say is no, and then, maybe I will have to travel the claim route. (Really don't want to do that.)

I'll see what they say.
 
I'd be pissed off too go with your gut on what you'd like for the situation. I'm debating on leaving someone negative myself as I purchased an item clearly listed as a blu ray with picture of the blu ray and all and today in the mail I get a fucking dvd version of the movie I wanted. The sellers response is sorry I didn't know there was a difference, I think someone with 5,000 something sales should have maybe verified their listing. The worst part is I now have to pay shipping to return the dvd and get my refund minus whatever I have to pay for shipping, a waste of my time and money and this has happened to me before and it's bs in my view as it's the seller's error overall.
 
Well, after a couple emails back and forth...I settled on $10 being refunded, with the assurance that I'd leave positive feedback.

I think I may mention he should use boxes for shipping in the feedback, though. Haven't written it up yet.
 
I know this post is a little after the fact, but just somthing to look for in the future. I don't know what listed shipping method was, but if it is listed as First Class, you can generally expect it to come in a padded envelope. If it is listed as First Class, I would try to ask them ahead of time what they are going to ship it. As a seller, I don't always think what damage might be done in a padded mailer vs. a box.
 
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