question for those of you who are assistant managers

[quote name='lokizz']what do you do ? as an assistant manager what are your day to day duties and responsibilities?[/quote]


This is one of those YWMV (Your Workplace May Vary), type of questions. It all depends on who you work for.
 
I was an assistant manager at RadioShack for a while. Generally you do all the same stuff as the manager because they are training you to become a manager of your own store at some point. The main difference (for me at least) was that you get stuck with the crappy shifts that the manager does not want to work (ie closing on Friday & Saturday nights).
 
being a closing manager at a fast food restaurant i have a few varying tasks.

set the alarm, count the tils, count the safe, make sure all the cleaning is done, make sure all the equipment is off, and that just about covers it, rather bland blanket tasks.
 
[quote name='micro44']I was an assistant manager at RadioShack for a while. Generally you do all the same stuff as the manager because they are training you to become a manager of your own store at some point. The main difference (for me at least) was that you get stuck with the crappy shifts that the manager does not want to work (ie closing on Friday & Saturday nights).[/quote]

^
This.... as a former AM for RS 5 years ago. Not fun to be called in on your day off to work a shift because the other guy is sick or quit. If I stayed another 6 months I would have had my own store, but who wants that?
 
You get to do all the crappy jobs. All the same duties if not more than manager. Managers like to "give" their work to the ams
 
I'm a retail district manager and I've got 7 managers and 15 assistant managers on my crew. As far as my company goes, the ASM job description is exactly the same as the SM, except all of the responsibilities have the words "assists the manager with" in front of them.

We treat it like we're training our replacement. One of the ASMs has to be prepared to be an SM so that one of the SMs can be the DM...and then I can be an RD!

Bottom line accountability for the operation of the store always belongs to the SM, though.
 
[quote name='cdubb1605']being a closing manager at a fast food restaurant i have a few varying tasks.

set the alarm, count the tils, count the safe, make sure all the cleaning is done, make sure all the equipment is off, and that just about covers it, rather bland blanket tasks.[/quote]

I did that same shit at a videostore and was just a lowly clerk. That place got run into the ground because the owner gave the chain to his brother so his wife who was divorcing him couldn't take half the business. The idiot brother ran the place into the ground, then every other link in the chain afterwards. Nothing sucks more than getting a "You don't have to come into work for a few weeks because we're remodelling." phonecall and driving by later that week to find out the place now sells washers & dryers. Asshole owner didn't even have the balls to tell us all we were all out of work.
 
There was a restaurant somewhere in the downtown area here that did even worse to it's employees. They left one night, only to come in the next day to find that the door had been chained closed and the restaurant was out of business. The owner/manager didn't bother telling anyone they were closing down.
 
I was a front end assistant manager for a little while at a clothing retail store. I remember I had to do random audits of registers at least twice a week. Basically I would count the money and compare it to the receipts and if they didn't match I would notify the bookkeeper. I also had to make sure the employees were working when we had no customers instead of standing around talking. If we ever had problems with customers returning stuff (and they would get sooo pissed) I was the one that took care of it. It wasn't a bad job mostly, except for the people. God I was starting to hate every single customer and employee there towards the end. Not to get into a rant so I'll just say I tried to be fair and reasonable but some days it was very hard.
 
[quote name='cdubb1605']being a closing manager at a fast food restaurant i have a few varying tasks.

set the alarm, count the tils, count the safe, make sure all the cleaning is done, make sure all the equipment is off, and that just about covers it, rather bland blanket tasks.[/quote]what fast food restaurant?
 
[quote name='crunchb3rry']I did that same shit at a videostore and was just a lowly clerk. That place got run into the ground because the owner gave the chain to his brother so his wife who was divorcing him couldn't take half the business. The idiot brother ran the place into the ground, then every other link in the chain afterwards. Nothing sucks more than getting a "You don't have to come into work for a few weeks because we're remodelling." phonecall and driving by later that week to find out the place now sells washers & dryers. Asshole owner didn't even have the balls to tell us all we were all out of work.[/quote]

That's when you go back and say "GLITTER BITCHES!!!" and toss the love.
 
I'm an AM at Lan Center in a mall. I basically work anytime of the day, it could be opening, closing, or mid-day.

I basically delegate my tasks to other associates.

Opening:
Inventory (Replacing sold items)
Hand out uniforms
Clean counters

Mid-day:
Cashing people out (Make sure what they sold is what they have in their cash draws)
Make sure the store is clean (table/floors/bathrooms)

Closing:
Close mall gate
Lock up store
Shutdown PCs/360s

It's really not that hard once you know what needs to be done day-to-day, but it does vary depending on what type of job it is. Technically it was my first official job and it's pretty easy. Only problem is that I have to deal with unhappy customers, and some of them can be a pain.
 
I was an assistant manager at an Ohio based drug store for a few years. My day to day duties could range greatly: scheduling, product ordering, finalizing and double counting the book keeping, supervising 8-16 employees, customer service (shitty employees sent the pissed off customers to me), stocking shelves, planograms, inventory, backroom management, covering the departments if short, ect.

A lot of the time I would honestly say that I was a glorified stocker/baby sitter. You do a lot of the same as the head/store manager but as mentioned, you take the blame as well. The big decisions will be tied to the store manager but yours jobs are mostly paralleled.
 
[quote name='sasukekun']

Only problem is that I have to deal with unhappy customers, and some of them can be a pain.[/QUOTE]

Solution: Bring me in as your hired muscle. ;)
 
The Assistant Manager obviously "assists" the store manager. As for my job, I'm more of the "face" to the store manager. We've made it to where the store manager gets all the behind the scenes stuff done (paperwork that has to be filed every week, destroying customer paperwork, etc.) and I do all the stuff that gets seen (doing reprices, delegating responsibilities, dealing with angry customers, etc.). In the end the assistant does everything a shift manager would do while trying to do as much of the store manager's job as feasibly possible.
 
[quote name='Matt Young']Solution: Bring me in as your hired muscle. ;)[/QUOTE]

Hah... Get in line with all the other applicants. I get like 5-10 people who ask if we're hiring everyday.
 
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