We've been doing a lot of analysis lately into the Playfire Rewards BETA and we're really happy to say it's been going down a treat. Having said that, as a business, we need to make a few tweaks to which games get rewards and how much. As many of you know, we offer rewards against games that aren't available on GMG as we think it's a great way of getting you guys to try new games and introduce you to the world of Green Man Gaming.
That said, from today you're going to see us tinkering with values of those rewards and the number of rewards that are available, especially if it's a really cheap game. Generally speaking, there will be less rewards to earn on games we don't sell. Conversely though, you may see more rewards on games that are available on GMG, and more opportunities to earn cool rewards thanks to the close relationships we have with publishers and developers. Which brings me on to where we want to take the Playfire Rewards BETA next...
Giving GMG Credit as a reward was only ever step one. While we tinker with the values we still want to offer you variety. This is why our next step will be integrating the ability for you to earn codes - whether they're for GMG or our partners - via the Playfire Rewards BETA. We've already got some great opportunities lined up (currently hush-hush!) that we think you're going to love. The possibilities this will create are endless, imagine for example playing one game and unlocking something special from the same publisher … or getting great discounts on merchandise for that game … or exclusive access to betas. We’re not there yet, but you can see the world of possibilities!
While the notion of us experimenting with reward values during a BETA won't come as a surprise, we know many of you are interested in other developments. Our mission over the last few months has been to increase the performance of Steam tracking. It'd be an understatement to say that it's been a technically challenging task that's taken our best minds to solve. While, like me, you'd think it shouldn't be too hard, there's some real black box wizardry going on to track what's quickly become over 220,000+ global accounts every day - not a bad size for a BETA! We've got some great ideas to improve this for you and support the thousands of people that join every week. One of the important code updates was deployed just before the weekend and hopefully you've noticed that it has resulted in everyone's accounts updating more often - several times a day in the best cases. We'll be monitoring this closely over the next few weeks
There are a tonne of other features that we're working on too. A dynamic rewards page so you don't have to visit the blog every day. A rewards feed for developers, which this week we've started sharing with members of the community who have been developing their own apps and tools - you guys build some really cool stuff. And now we also have the ability to resolve complex account linking issues - so get in touch with Customer Support if that's still an issue for you.
That's a very condensed version of where we're currently at with the BETA and while a 'Letters from the Engine Room' might be a better platform to talk about what else is going on, we thought it was important to tell you about some of the changes going on at Playfire HQ. As always your thoughts and feedback has been really helpful. We'll try and answer as many of your questions in the comments below.
Ben Bateman (
radMonkey)
Community Development Manager