Whatever. LRG has been talking about "streamlining" and "fixing" its process for what feels like forever now. I appreciate that the company brings titles out physically that would not otherwise get such releases, and I think that is valuable service/offer -- particularly as the consoles and more and more publishers opt to go digital only (which, btw, looks like it is on a pace faster than most folks thought).
That all said, LRG's timelines are awful and its logistics remain staggeringly poor. I get it's a small(er) operation, but that doesn't mean it has to be this way. As others have said, it could slow down on releases for a little while to catch up and clear its bottlenecks, but it has thus far refused to do that.
It certainly raises questions about whether the business model relies on constantly getting more product in the pipeline, logistics and timelines be damned.
I'll continue to buy LRG games here/there as they interest me, but no more pre-orders. I'll stick to their retail partners. I do worry that LRG is creating a pit it can't crawl out of and that eventually, the bottom will fall out and the company will collapse under its own weight of unfulfilled orders and bad press. I don't need to tell folks here about Embracer - a parent company that appears to be about as incompetent about managing companies as LRG is about handling customer relations. All I'll say is that the news about Embracer makes it pretty clear that if LRG runs into problems, Embracer won't be there to help them. Frankly, Embracer is probably more likely to push LRG straight off the cliff with little/no interest in making sure its customers get what they ordered.
Admittedly, I'm glad I don't have any preorders with them since if that scenario were to happen, those who have orders with them will probably never get them fulfilled. Bankruptcy protection, as most know, screws pretty much everyone except the highest creditors.