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Same thing happened to me....Skyrim said shipped on Nov 28th. Still haven't gotten it. Have gone through multiple support tickets and have been told it would be reshipped. A week ago they said they would overnight it, and still no sign of it.

How soon did u cancel chocolate tasting club after signing up for it?

It is probably BS I got the same response about a fulfillment problem for 2 separate orders.

yea looks like its down...

my gold kit shipped on dec 5 and not here either

Yup same problem for me. Skyrim shipped Nov. 28 and still haven't gotten it. Opened support ticket few days ago and no response.

does anyone have info on how to cancel the chocolate club offer? just wanted to know before I signed up. there isn't even a number listed on the website.

I talked to another rep and they finally gave me back the $44 restocking fee for returning Guitar Hero. If anyone else is having problems I would just recommend calling again until you find someone who will credit you back. Either way, I think I might be done returning stuff to amazon if I have...

Thanks for the reply...that is exactly what I told them....and basically the guy told me that he cannot do anything about it because the gift was ordered from a corporate account or something, and he wasnt authorized to give a refund. I might try calling again to see if I have luck with another...

what exactly did you say to get the restocking fee refunded? I called and they keep giving me some BS about how it is out of their hands.