[quote name='Viol8tor']My experience with gamefly:
I hole heartedly love gamefly. First off, there customer service is awesome. I had Dragonball Z for my Wii sent out about 2 weeks ago, i waited a whole week later but never received it. I complained on there website that i never got it after a whole week. They said that they where sending me another copy. I also gave them a call letting them know the same thing. They said "im sorry, it was most likley lost in the mail." They noticed that i had complained on there site, and reminded me to help them with "Lost games" by submitting a quick complain on USPS website. Easily done. I then got the DBZ game 2 days later.
Now for my shipping, i now it varies for people who live in different parts of the country. But i luckily live near the Los Angeles area, where there located it appears, and get games Super dam quick. 2 days max. i dont know if they only ship out of one place from the U.S, if so, then that explains why it takes people on the East coast longer to get there games.
I realy dont have any complains with Gamefly. There prices are still much cheaper than blockbuster ever had, and a game library that is 100X better than any B&M rental store. Customer Service is what really keeps me a customer do.
Now enough of the Gamefly Ass kissing, but its eve that much sweetter when Brightspot.Tv actually works for me. And it has been working for the past 4 months knocking down my price to 18.35. \\
My only question is, how can you add people for your "Household"? and what does it do actually? does that mean that if my girlfriend was to join it aswell, can she also get $5 credited to the same Gamefly account ,meaning a -$10 in total? That sounds to good to be true. If so, i'll even have my dog watch those brightspot clips for another $5.[/QUOTE]
I tired adding the household thing back in NOV and DEC but i never got the links in the other email addresses.
one thing i would love to see gamefly do is add in the future a way to tell them when you returned the games. Instead of fast return you would just put in
I RETURN GAME TODAY and the next game would ship that day., Now if people abuse it they could get that feature taken away.
blockbuster online allows you to do this and it would be neat if gamefly would.
Im at 2 games at a time but will drop back down to 1 at a time at the end of the month ( FF 6 will take most of my time and there is no reason to rent 2 at a time)