Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
Click to expand...
Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
----------------------------------------------------------------------

GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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Thieves in Time is $21.85. That's a few cents more than what I paid for a month ago. I get to keep the Vita digital copy and a $20 bonus. Haha but I'm a bit worried about it being rejected because it doesn't come with a physical manual. Hope the rep knows that's how it came.

Also Ni No Kuni is $32.95
 
Anybody have any luck trading in Assassin's Creed 3 w/ Best Buy Steelbook for the Assassin's Creed 3 w/ Steelbook? Looks like UPC doesn't match but not sure if it's changed recently where they'll look up the actual item instead.
 
Bought Fire Emblem 3DS for $40 no tax originally, haven't gotten around to playing it, trading it in for a total of $48.65, and will rebuy it for $40 no tax. Whee profit!
 
hmmm, contemplating trading in Fire Emblem: Awakening. I would get 48.65 for it after the promo. Beat it, loved it but I'm ready to move on to my backlog. I figure i might as well lock it in.
 
Heads up, you can buy a VG GoW Ascencion CE for 55.43 from amazon warehouse and trade it in for 62.70 PLUS the extra 20 without leaving your couch
 
bout AoT DC for $34, was gonna flip for $34. This just makes it so much sweeter. Relocked ;)
Sleipnir - or get AoT DC new for $40 for 360, then flip back for $36 + 20 promo...
free rentals
 
Army of two is 37.99 at gs used and with the bday coupon you can get it for 27.xx before tax and trade it for 36.xx to amazon
 
[quote name='BigPoeticCanine']Going to send in Tales of Graces f. Bought it for $60, this is probably as close as I'm going to get to getting my money back.[/QUOTE]
I remember eBay prices for it are very high.
 
[quote name='TooPoor']I remember eBay prices for it are very high.[/QUOTE]

Not exactly. It got a pseudo price cut a few months ago and it got released on PSN for $35, and I only just beat it recently.
 
[quote name='BigPoeticCanine']Not exactly. It got a pseudo price cut a few months ago and it got released on PSN for $35, and I only just beat it recently.[/QUOTE]
Ah that's too bad, jump in on this promo then. I kept the game because the case is so beautiful.
 
[quote name='sninh']Army of two is 37.99 at gs used and with the bday coupon you can get it for 27.xx before tax and trade it for 36.xx to amazon[/QUOTE]

I did this and traded a few junk games towards it.
 
something tells me that it'll take forever for them to process these trade ins, from what I remember, they were pretty slow to begin with
 
[quote name='exaznkid']something tells me that it'll take forever for them to process these trade ins, from what I remember, they were pretty slow to begin with[/QUOTE]

My last trade in that I sent in was processed pretty fast. I sent it in on a Monday and had the credit on Friday. They even actually gave me the option to give me my credit as soon as I submitted the trade in, which meant no waiting for them to process.
 
Far as i know, to qualify for preorder deals like getting $10 credit for buying so and so title, you have to spend cash and not amazon credit. So short answer is no. You can get preorder dlc bonus and such.
 
[quote name='exaznkid']something tells me that it'll take forever for them to process these trade ins, from what I remember, they were pretty slow to begin with[/QUOTE]

Sent one (pretty large package with about a dozen things) Wednesday, had the credit Friday. It varies, though that was easily the fastest turnaround I've had.
 
[quote name='guessed']The trade in doesn't need to be a single game >= $20, it can be multiple items (games, consoles, accessories) that trade in for >= $20 combined.[/QUOTE]

Does it say anywhere that it can be multiple games that add up to $20? I have two that I'm definitely not going to play and getting $40 for them would be sweet.

Also, the credit's good for any video games sold by amazon, right? Not just new releases (ie, can I use it to buy used games "sold and shipped by amazon.com"?)

thanks.
 
[quote name='Ciffy']Does it say anywhere that it can be multiple games that add up to $20? I have two that I'm definitely not going to play and getting $40 for them would be sweet.

Also, the credit's good for any video games sold by amazon, right? Not just new releases (ie, can I use it to buy used games "sold and shipped by amazon.com"?)

thanks.[/QUOTE]

amazon.com doesnt sell used games.
 
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[quote name='Ciffy']Does it say anywhere that it can be multiple games that add up to $20? I have two that I'm definitely not going to play and getting $40 for them would be sweet.

Also, the credit's good for any video games sold by amazon, right? Not just new releases (ie, can I use it to buy used games "sold and shipped by amazon.com"?)

thanks.[/QUOTE]

"trade in $20 worth of video games, consoles or accessories..." The phrasing is pluralised. If one had to trade in a single game worth $20 or more, it would be "trade in a game, console, or accessory worth $20 or more."

Most likely the bonus credit will be usable for any games sold by Amazon. They have the "qualifying" in there to cover their assets. ;)
 
so drop in UPS drop box? UPS locator shows one at the shopping center at the top of my street. How often does UPS perform pickups from these drop boxes? I don't want to have the package sitting there for 3-4 days.
 
It's picked up every weekday. I don't remember about the weekends. There's a display thing on the box that tells you the next pickup time.
 
In for $10 for Bioshock and $10.05 for Namco Virtual Museum, $40 in video games for those two is nice considering I paid about $10 for bioshock way back when and $20 for namco and I've finished everything I'm going to finish on that one.
 
Putting this in here as well as the specific thread for the promo:

If you traded stuff in within the past few days or so, email/contact Customer Service. Amazon's customer service is best in class. They accommodated me, but heavy YMMV. They will always try and find solutions for you, though.
 
[quote name='Prismatico']Sent one (pretty large package with about a dozen things) Wednesday, had the credit Friday. It varies, though that was easily the fastest turnaround I've had.[/QUOTE]

damn, i remember when i sent out some items it took the a week on average, but considering the volume of trade-ins they will be getting in the next week and a half it might get a bit overwhelming for them i assume
 
[quote name='Liquid Metal']Far as i know, to qualify for preorder deals like getting $10 credit for buying so and so title, you have to spend cash and not amazon credit. So short answer is no. You can get preorder dlc bonus and such.[/QUOTE]

Absolutely not the case. I've used nothing but credit at Amazon since their trade-in program started and I've gotten plenty of preorder promo credits over the years.

I wish I had seen the AoT DC thing before I hit up GS. I ended up getting Bioshock Infinite which I was not going to play any time soon but this way I get a free rental. That will push me into playing it (even though I have yet to play the first 2). Part of the reason I got Bioshock was that it was tagged $49.99 so I thought that would be a pretty good deal. But it rang up $54.99. Still worth it, though, if I can get it completed before I have to send it in.

If the $20 bonus credit comes quickly enough I'll probably use it to preorder Animal Crossing New Leaf. That is a good use of the bonus (unlike say on a $60 game that I wouldn't play before it goes on sale for $40).
 
[quote name='io']Absolutely not the case. I've used nothing but credit at Amazon since their trade-in program started and I've gotten plenty of promo credits over the years.

I wish I had seen the AoT DC thing before I hit up GS. I ended up getting Bioshock Infinite which I was not going to play any time soon but this way I get a free rental. That will push me into playing it I suppose (I have yet to play the first 2). Part of the reason I got Bioshock was that it was tagged $49.99 so I thought that would be a pretty good deal. But it rang up $54.99. Still worth it, though, if I can get it completed before I have to send it in.

If the $20 bonus credit comes quickly enough I'll probably use it to preorder Animal Crossing New Leaf. That is a good use of the bonus (unlike say on a $60 game that I wouldn't play before it goes on sale for $40).[/QUOTE]I suggest you take your time with Infinite as much as you're able--I understand that you want to beat it in time to mail it in, but a masterpiece such as that is best enjoyed when not rushing to finish it.

As of right now, it's my GotY (dang close to being my Game of the freakin' Decade), and I can only see The Last of Us possibly dethroning it.
 
[quote name='Vigilante']I suggest you take your time with Infinite as much as you're able--I understand that you want to beat it in time to mail it in, but a masterpiece such as that is best enjoyed when not rushing to finish it.

As of right now, it's my GotY (dang close to being my Game of the freakin' Decade), and I can only see The Last of Us possibly dethroning it.[/QUOTE]

Well, hopefully I can extend it to nearly 2 weeks if I can resubmit the trade-in towards the end of the promo and then ship it a few days late (though with the UPSlow travel time from where I am that is pushing it). My problem will be finding time to play since I have a full work schedule and my mother is visiting this week and she usually sleeps in our game room - that will totally ruin my ability to play it when my wife/kids are asleep ;).
 
[quote name='wwe101']So is there any pre order deals? I want to get GTA 5.[/QUOTE]
This is not the correct thread for that question to be asked. However, I will tell you that if there is going to be a pre-order deal, it will come closer to release, so you can just wait until then to decide when or where you will pre-order from.
 
[quote name='wwe101']So is there any pre order deals? I want to get GTA 5.[/QUOTE]

Wrong thread. And it comes out in September. Why don't you wait and find out.
 
[quote name='chicagocubsfan']Traded in Metal Gear Rising on the 12th and they gave me the $20 when I talked to CS. Gotta love Amazon![/QUOTE]

it is unfair....why amazon don't give me $20//btw, what is TIV of metal gear rising on 12th?
 
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[quote name='ckc4043']it is unfair....why amazon don't give me $20//btw, what is TIV of metal gear rising on 12th?[/QUOTE]

you remind me of someone who used to post here...
 
I have tried to trade in two things to Amazon and both of them got "lost in the mail" even with UPS reporting delivery so I gave up :D
 
I dropped off my trade in at a drop box this morning and it said pickup at 6. but I looked at amazon and there is no tracking information or indication it was picked up. should I worry or is this normal?
 
I know this has been discussed in the past (but I can't recall how to rectify it, besides possibly contacting Amazon) - I submitted God of War: Ascension for the PS3 and it was rejected for "Incorrect platform". This game is only for PS3! The trade in value has dropped. Will Amazon help me if I contact them?
 
[quote name='Rozz']I know this has been discussed in the past (but I can't recall how to rectify it, besides possibly contacting Amazon) - I submitted God of War: Ascension for the PS3 and it was rejected for "Incorrect platform". This game is only for PS3! The trade in value has dropped. Will Amazon help me if I contact them?[/QUOTE]

was it a not for resale version?
 
[quote name='edson13']was it a not for resale version?[/QUOTE]

Nope, it was a regular retail version. The kicker is that they processed it unusually quick, almost like they were planning to reject it since the value dropped. I might contact Amazon and hope that they help, but "Incorrect Platform" is a clearly wrong and bullshit reason to reject it. I may wait to get it back to ensure that it's even in the same condition that I sent it in and hope that they didn't pull the switcheroo on me.
 
[quote name='wwe101']I dropped off my trade in at a drop box this morning and it said pickup at 6. but I looked at amazon and there is no tracking information or indication it was picked up. should I worry or is this normal?[/QUOTE]

Check the tracking at the UPS site, I find it's more reliable/updates faster than Amazon's tracking.
 
[quote name='Rozz']I know this has been discussed in the past (but I can't recall how to rectify it, besides possibly contacting Amazon) - I submitted God of War: Ascension for the PS3 and it was rejected for "Incorrect platform". This game is only for PS3! The trade in value has dropped. Will Amazon help me if I contact them?[/QUOTE]

This happened to me. I contacted customer service and they gave me promo credit for the amount of the trade in which was $60.00. I did wait for my two games to get back to me.
 
if someone want to trade Ps3 tomb raider to amazon to get $34 gift card, will you send the outer box case and artbook because the UPC is different from the outer box case and the game case ?Someone said he can trade the game back in amazon and keep the artbook, but it is far from the truth as amazon do mind the upc code. Is it possible to keep the artbook? as you know, if amazon rejects the game, I will lose the $20 promotion because the promotion is only 4/21-4/27
Tomb Raider
Platform: PlayStation 3 EAN: 0662248912776
Submitted Condition: Good Qty: 1
Expected Amount Per Item: $34.00

But the ps3 case one is 662248910420
 
[quote name='ckc4043']if someone want to trade Ps3 tomb raider to amazon to get $34 gift card, will you send the outer box case and artbook because the UPC is different from the outer box case and the game case ?Someone said he can trade the game back in amazon and keep the artbook, but it is far from the truth as amazon do mind the upc code. Is it possible to keep the artbook? as you know, if amazon rejects the game, I will lose the $20 promotion because the promotion is only 4/21-4/27
Tomb Raider
Platform: PlayStation 3 EAN: 0662248912776
Submitted Condition: Good Qty: 1
Expected Amount Per Item: $34.00

But the ps3 case one is 662248910420[/QUOTE]

Both of those UPCs pull up Tomb Raider, so it'd be accepted either way. Since it doesn't explicitly say "Tomb Raider with Artbook," you should be able to send it in without the artbook and still get full value, assuming it meets the condition requirements. For reference, there's a listing for Assassin's Creed III and separate one for Assassin's Creed III with Steelbook.
 
[quote name='coopscohen']This happened to me. I contacted customer service and they gave me promo credit for the amount of the trade in which was $60.00. I did wait for my two games to get back to me.[/QUOTE]

Thanks, I've been using their trade-in service for a few years without any issues. I'll give them a call once I receive the merchandise back.
 
Is ps3 FIFA 13 TiV high recently? I see there is $24.45. Is it good to trade sports game right now? Because I am afraid it will drop lower , although the new one release in September.

Does you guys choose to return the item or "do...

Does you guys choose to return the item or "do not return the items" during trade-in?
 
[quote name='ckc4043']Is ps3 FIFA 13 TiV high recently? I see there is $24.45. Is it good to trade sports game right now? Because I am afraid it will drop lower , although the new one release in September.

Does you guys choose to return the item or "do...

Does you guys choose to return the item or "do not return the items" during trade-in?[/QUOTE]

The trade in value tracker linked in the OP is very handy, check it out. TIV was on the decline and it spiked up in February. But with pretty much all sports titles, the closer to the next year's edition, the lower the value it will be.

I always select Return, though I've never had anything returned to me. If you don't, you're pretty much giving them permission to give you less credit for any reason they find.
 
Can you leave off a game you decide not to trade anymore? Do you just cross it out? Will they reject my whole order because of this?
 
[quote name='cheaphuck']Can you leave off a game you decide not to trade anymore? Do you just cross it out? Will they reject my whole order because of this?[/QUOTE]From the OP:

[quote name='OP']I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
  • Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).
[/QUOTE]It still applies to orders containing different games.
 
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