When I worked in the "R Zone" at TRU over the Christmas season, I tried to stay on top of what we had in stock (Wii's on Sunday mornings) and what was on sale. Getting daily (overnight and early morning) shipments meant everyday something was possibly stocked that hadn't been before.
I took every coupon presented to me, even had an OBVIOUS printout from here. The guy admitted it too, and I still accepted it because I'm not going to slight another CAGer if the coupon scans. If the management had said something to me about it I would have just played dumb. I even used some coupons (the 12 day ones) so I knew what was out there to be used. I also posted here about some deals too (clearance stuff).
Whenever I recieved a call from a customer asking for a game or to hold one (for a short time) I never hassled them. I gave them the info, if I knew the info, and held games for people. and I ALWAYS checked in the back for games, because the inventory system is odd and their not always allowed to place every copy of a game on the shelf even if their is plenty of room and could all be sold. I even helped search for games, because sometimes your mom doesn't know anything about what you want.
We had one employee that was your typical know it all. He was rude to people on the phone, never told anyone about sales and never checked the back room unless asked. I happened to start work there on the same day as the "FF 12 / FF 6 half off with the free DS case coupons" were valid. He never bothered to check if they had any cases to give away. The next day I found 30 on a shelf in the back room, still in the shrinkwrap. So I was eventually able to get mine, how many others did he slight?
I was let go because of the season ending and was told to re-apply after February. Basically promised a position at either of our 2 local stores. Unfortunatley the way their schedules work they sometimes can't keep good people employed.
I enjoyed working there and will hopefully go back to work there soon.
