As a Gamestop employee (who hates the corporate office) allow me to shed a little light into this shit-storm of accusations.
1. Yes, you used to be able to buy a new game and try it out for up to 7 days and return it if you didn't like it. It was a stupid policy, but it was available to ALL customers up until last August. Now, once a game is opened it is yours. Even for employees. Any employee doing otherwise is breaking the rules. This was incredibly

ing stupid because now we're split on assholes who think they should be able to return their new games and assholes who don't trust us that the games are "new new". Employees can rent games, but it should now be restriced to used titles. Because if we take it home and play it for 7 days, it's still used. If it works, it works.
2. That game is yours when you buy it. You can sell it, dump it in the garbage or play it forever. We do NOT hold a mother

ing gun to your head and say "trade in your games". This is America. Y'know why the games are marked up 100%? Because they have to make money! That's the way it works. They have to pay Employees, supplies, electrical, water & garbage bills. The have to give your cheap-ass money for your shitty games we already have 50

ing copies of!!! Y'know why you only get a dollar for Madden 2003 for PS2? Because my one store has 100

ing copies! We sell one of those every other week. If we traded a game for a game it'd be a nice idea, except how would they stay open? It's a business you retards!
3. These statements will vary by store, of course. The things I state are the way things should be run, the way we run them. So, if the store has a crooked or cheap manager he may break the rules. Report it, or go to another Gamestop. If I went to your McDonalds and was treated rudely, ooes that mean every McDonalds coast-to-coast is rubn by rude people?
4. There was a class-action lawsuit filed in California against Gamestop and E.B. due to selling "new" games that had been used at least once before. It was due to that dumb-ass policy of "try it and return it if you don't like it" on new games. That policy is still in effect on used games. If you buy and return it, it's still used. No change in status.
5. If we get in a game that doesn't look good, we send it off to the corporate warehouse to be fixed. We do NOT take the boxes and books to sell online. Once again, some bad apples do not ruin the batch. Our store takes pride in trying to get you the best-looking everything. If we don't have a box, it because we didn't get one traded in with it. I don't like it either, but some people don't keep the boxes and we cannot discriminate.
6. Ask to check the disc. Ny walking into the store you are in no way FORCED to take the game if you don't like the look of the disc. Or even trade in your games if you don't think the value is fair. Just say "no thanks".
7. For gods sake, grow the

up. it's a damn game, not the U.S. economy in a DVD keep-case.
Cheers.