The 2024 Gamestop Thread

Davem

Davem

CAGiversary!
Yoinked from the 2022/2023 thread!

GS FAQ

Where is the weekly ad?
They ended the weekly ad for more rotation of deals. Please check the homepage and deal link for the current deals.

I can't find a trade in value for an item?
It might not be tradable or calling a store to find the value may be the only option.

How many copies of a game can I trade in?
You are allowed to trade in 4 copies of the same game (same system) within a rolling 30 day period.

Are there trade limits?
Yes, $500 cash minus some electronic trade ins and or $2000 trade credit in a rolling 30 day period.

Where is the weekly ad?
They ended the weekly ad for more rotation of deals in a period.


The website isn't loading properly?

Try to clear your cookies and see if that works,

Can I use the $5 monthly coupon on gift cards?

Yes you can in store but not online please note not all gift cards will apply to this rule.

I have a $XX.xx pre-owned reward certificate, and I want to use it on a B2G1 transaction. Should I?
It depends. If the three games are equal value, do not use your certificate. The value of the certificate would be applied to the free game, which would not benefit you. If one game is more expensive, you can use the certificate to make it the same value as the other two games ($5 reward certificate applied to transaction with two $10 games and one $15 game would make all three games $10).


TERMINOLOGY AND LINGO:
ASL/SL: Assistant Store Leader, Store Leader; manager positions at GS.
B2G1: Buy two, get one free.
GS: GameStop
JD: Junior detective, an employee who is out to get someone
LP: Loss Prevention; this is the department that actually bans accounts after being flagged.
TC/TiC: Trade credit.
TIV/TV: Trade in value, or what a game currently trades for. When posting a TV for a game, always use the base value.
 
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I called a local GameStop looking for a copy of a game that just released and the dude told me he can't look up inventory for games that released recently. That 's a new one.
 
finally got the rest of my games, and some headaches. my copy of star ocean the second story r was actually sealed, but undernauts for ps5 came case only. my other package had a completely missing game, Ys 8 for ps5. phone calls still work best for sorting out these problems?
 
ritchardf said:
finally got the rest of my games, and some headaches. my copy of star ocean the second story r was actually sealed, but undernauts for ps5 came case only. my other package had a completely missing game, Ys 8 for ps5. phone calls still work best for sorting out these problems?
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Yea it does and usually they're pretty helpful. Athough I have to warn you that these clowns banned my one account for abusing the return system, and they wouldn't budge when I tried talking to them. I lost close to 100k points.

The service has gone down so much. They keep shipping empty cases or brand new games in yellow sleeves without any actual case. Literally 1 out of 4 orders they messed up. So just be aware of that. If you "abuse it", they will ban your account, which it completely and utterly ridiculous because whoever is shipping is completely incompetent.
 
Anyone tried returning any of the clearanced/new to preowned games that shot up in price after Sunday? I’m curious if they’ll refund you at the higher price or at your original price since their POS is a…POS
 
thenadz said:
Anyone tried returning any of the clearanced/new to preowned games that shot up in price after Sunday? I’m curious if they’ll refund you at the higher price or at your original price since their POS is a…POS
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This happening always depends on the employee, they can easily look up your previous order and change things. It’s just up to how well they’re trained.
 
ritchardf said:
finally got the rest of my games, and some headaches. my copy of star ocean the second story r was actually sealed, but undernauts for ps5 came case only. my other package had a completely missing game, Ys 8 for ps5. phone calls still work best for sorting out these problems?
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Macedon911 said:
Yea it does and usually they're pretty helpful. Athough I have to warn you that these clowns banned my one account for abusing the return system, and they wouldn't budge when I tried talking to them. I lost close to 100k points.

The service has gone down so much. They keep shipping empty cases or brand new games in yellow sleeves without any actual case. Literally 1 out of 4 orders they messed up. So just be aware of that. If you "abuse it", they will ban your account, which it completely and utterly ridiculous because whoever is shipping is completely incompetent.
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Chargeback. Double down, if all else fails. Call me a conspiracy theorist, but those "incompetent" warehouse employees may just as well have been instructed by their higher ups to purposefully fuck up your orders. They might ban you under reasonable suspicion that you removed the games and "abused" their return system, withhold the video games and membership fee you paid for, only for you to have someone else in your social circle resub on your behalf because of FOMO. Corrupt but clever business tactic.
 
FYI20XX said:
Chargeback. Double down, if all else fails. Call me a conspiracy theorist, but those "incompetent" warehouse employees may just as well have been instructed by their higher ups to purposefully fuck up your orders. They might ban you under reasonable suspicion that you removed the games and "abused" their return system, withhold the video games and membership fee you paid for, only for you to have someone else in your social circle resub on your behalf because of FOMO. Corrupt but clever business tactic.
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Warehouse employees? Lol, this shit is all shipping from stores. The minimum wage single coverage guy is trying not to get robbed and got distracted and fucked up.
 
They've been closing warehouses and are about to be down to 1. So some have been working in others knowing they're losing their job in a few months.
 
Had a few more games show up- all guts but they all at least look new/unused unlike my first few games. Two more games left that are coming today.
 
I got my package yesterday and Raiden III x MIKADO MANIAX Deluxe Edition wasn't even in the box. Now I have to call and see if I can get a replacement since it seems to be out of stock.
 
KeepGaming said:
I got my package yesterday and Raiden III x MIKADO MANIAX Deluxe Edition wasn't even in the box. Now I have to call and see if I can get a replacement since it seems to be out of stock.
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Good luck with that. Last time I had a missing game, it took about 3 calls to get a refund. They claimed they first had to do an investigation to verify it wasn’t sent. So….good luck.
 
FYI20XX said:
Chargeback. Double down, if all else fails. Call me a conspiracy theorist, but those "incompetent" warehouse employees may just as well have been instructed by their higher ups to purposefully fuck up your orders. They might ban you under reasonable suspicion that you removed the games and "abused" their return system, withhold the video games and membership fee you paid for, only for you to have someone else in your social circle resub on your behalf because of FOMO. Corrupt but clever business tactic.
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Are there still warehouse shipments for GS? I thought the games were now all shipped out from different stores, right?
 
Sadly, all of my games are open "new" with the disc and the manual/extra sealed in a plastic wrap on the area where the manual should be at. Like what is that setup?
 
I've been burned by the two Web In Stores I did on Sunday. Both lingered in processing limbo for some reason (when making the orders the payment method was listed as Gift Card but I used a Credit Card in store). Cancelled both on Wednesday, did all the games in one order that pushed it over the free shipping amount & was preparing to be shipped 10 minutes later. Was told to go in store to get my refund but they told me NOPE in store. After a call from the Store Manager to .com support, he was told 5 business days from the cancellation date to get a refund to my credit card. I'm not holding my breath as it is GameStop we are talking about here. I hate to go nuclear with a credit card chargeback but I might just have to.

Love that the Store Manager gave me a Final Fantasy VII Rebirth hat on my way out even though I didn't preorder (and after refusing someone coming in with a .com FFVII Preorder stating "They're not coming into my store & helping me out...why should I help them..." after they left lol).
 
Twilightsparkle said:
Warehouse employees? Lol, this shit is all shipping from stores. The minimum wage single coverage guy is trying not to get robbed and got distracted and fucked up.
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*warehouse AND store employees

There. If they tried sneaking in GPGs, as history have testified, what other scummy sly behavior could they not do?
 
At this point, if you order new from GS, you can't expect sealed games. The gutted copy is what you should anticipate. It's not a big deal to me because I intend to play the games and they're usually pretty solid deals. I can see how it may frustrate some, but this is a decades-long practice and well talked about among everyone at CAG; as such, at this point, who here doesn't know this is what they do on a routine basis?

If it bothers some so much, just return it. But stop complaining because it just isn't going to change. We're so past that now.

Put simply, buy new at GS with your eyes wide open.
 
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Joe Fongul said:
WIS Free Shipping is $35. I used it twice yesterday to order some of the 50% titles that I didn't want to pay shipping for. I should've put one order in on the website instead of driving to GameStop twice (live and learn).

Bought a lot of niche games that my local stores didn't have in stock and I didn't feel like driving around to look for. There is a user here that will warn you of the dangers of WIS but its like any other GS.com order. Order and wonder afterwards (glad I have extra mint cases handy)
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This didn't age too well eh?

Joe Fongul said:
I've been burned by the two Web In Stores I did on Sunday. Both lingered in processing limbo for some reason (when making the orders the payment method was listed as Gift Card but I used a Credit Card in store). Cancelled both on Wednesday, did all the games in one order that pushed it over the free shipping amount & was preparing to be shipped 10 minutes later. Was told to go in store to get my refund but they told me NOPE in store. After a call from the Store Manager to .com support, he was told 5 business days from the cancellation date to get a refund to my credit card. I'm not holding my breath as it is GameStop we are talking about here. I hate to go nuclear with a credit card chargeback but I might just have to.

Love that the Store Manager gave me a Final Fantasy VII Rebirth hat on my way out even though I didn't preorder (and after refusing someone coming in with a .com FFVII Preorder stating "They're not coming into my store & helping me out...why should I help them..." after they left lol).
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You will very likely need to do a chargeback, consider yourself very lucky you didn't use trade credit or a gift card. The wis order showing gift card is normal regardless of payment method fyi.
 
I got my GameStop order in:
  1. Gal Guardians: Demon Purge (PS4, Sealed)
  2. Star Ocean: The Second Story R (PS4, Sealed)
  3. Tunic (PS4, Sealed)
  4. Trails into Reverie (PS4, Sealed)
  5. Nayuta: Boundless Trails (PS4, Sealed)
  6. Rhapsody: Marl Kingdom Chronicles (Switch, GameStop New w/ everything in good condition)
Gents, I'm buying a lotto ticket this week. I won the GameStop lottery with 5 of 6 games being brand spankin' new.

Thanks, GameStop (unironically)

Though, they did send it all in a bubble mailer that barely made it.... :poop:
 
TheKbob said:
I got my GameStop order in:
  1. Gal Guardians: Demon Purge (PS4, Sealed)
  2. Star Ocean: The Second Story R (PS4, Sealed)
  3. Tunic (PS4, Sealed)
  4. Trails into Reverie (PS4, Sealed)
  5. Nayuta: Boundless Trails (PS4, Sealed)
  6. Rhapsody: Marl Kingdom Chronicles (Switch, GameStop New w/ everything in good condition)
Gents, I'm buying a lotto ticket this week. I won the GameStop lottery with 5 of 6 games being brand spankin' new.

Thanks, GameStop (unironically)

Though, they did send it all in a bubble mailer that barely made it.... :poop:
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Damn that's impressive, I had a very similar order all gutted
 
The 4 for 20 and 4 for 10 is live.

Does anyone know if I can return a preowned game, and repurchase it right away using the new promo, 4 for 20 or 4 for 10?
 
backseatdog said:
The 4 for 20 and 4 for 10 is live.

Does anyone know if I can return a preowned game, and repurchase it right away using the new promo, 4 for 20 or 4 for 10?
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As long as you’re within the return policy I don’t see why not. But you’d be repurchasing at the current price, not what you paid for it, incase they didn’t match up
 
Had $15 of credit approaching expiration, so I decided to order, concerned I wouldn't get sealed games.
Got
Dragon Quest Monsters Switch
Rhapsody Switch
Spells and Secrets Switch
None sealed. In a wonky little bag each. Annoyed, but at the price I paid, I guess I'm keeping them.
 
Joe Fongul said:
I've been burned by the two Web In Stores I did on Sunday. Both lingered in processing limbo for some reason (when making the orders the payment method was listed as Gift Card but I used a Credit Card in store). Cancelled both on Wednesday, did all the games in one order that pushed it over the free shipping amount & was preparing to be shipped 10 minutes later. Was told to go in store to get my refund but they told me NOPE in store. After a call from the Store Manager to .com support, he was told 5 business days from the cancellation date to get a refund to my credit card. I'm not holding my breath as it is GameStop we are talking about here. I hate to go nuclear with a credit card chargeback but I might just have to.
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I had two cancelled web-in-store orders within a month of each other last holiday season, and despite multiple assurances from their store support line, I never saw a refund for either one. Thankfully the store manager refunded me from their own cash drawer each time to make it right, but the fact that their system is literally set up to steal from customers if an order gets cancelled seems like it should be worthy of a lawsuit.
 
Alexpguy said:
4/$40 and 4/$20 are BOPIS ONLY.
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Yeah, I got excited until I realized that. Had a whole cart of 16 games, and then realized it was store pickup only. The checkout was showing stores around me had maybe 2 of the items I wanted in stock. Crap promotion. If they allowed us to search the inventory of individual stores, this would work easier.
 
backseatdog said:
wtf, not even in store? Pointless promo with the inaccurate BOPIS inventory.
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Not only that but if you go shop my store and go through most games there, you'll realize that they removed the store pick-up option for many games even though supposedly they have these games.

What is wrong with this company honestly? I feel like I'm single handedly supporting my local GameStops. It's always empty when I'm there. And here I am wasting my time, screwing about trying to figure out how I can actually use their promo and give them some business.
 
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