Looks like I was the victim of a scammer buying digital goods. Got a dispute notice from PayPal this morning requesting that I respond within 10 days, only when I try to use their useless site (and I mean useless because links to their 'FAQs' go to an outdated page that triggers "can't find what you're looking for" messages) I get a message saying "thanks for providing your proof". Only I've done nothing but click the dispute link. . .
Reported the buyer on eBay; not holding my breath because they're a newer account with two feedback total. Chargeback is still pending investigation but I've heard the stories here of always siding with the buyer. Since I didn't send anything in the mail (no physical code; I'd have written it on a piece of paper) I took the risk that they're honest, but granted the buyer name did sound fishy so more than likely it was a hacked paypal account because sweaty nerds can't resist clicking porn banners.
Wasn't a huge hit and I sold another one like it without a problem so not much I can do at this point. This was just my first run-in with this type of issue so pretty irritating.
Any advice going forward other than the obvious?
Reported the buyer on eBay; not holding my breath because they're a newer account with two feedback total. Chargeback is still pending investigation but I've heard the stories here of always siding with the buyer. Since I didn't send anything in the mail (no physical code; I'd have written it on a piece of paper) I took the risk that they're honest, but granted the buyer name did sound fishy so more than likely it was a hacked paypal account because sweaty nerds can't resist clicking porn banners.

Wasn't a huge hit and I sold another one like it without a problem so not much I can do at this point. This was just my first run-in with this type of issue so pretty irritating.
Any advice going forward other than the obvious?