The Last Days of the Hastings / GoHastings Universe - Check the latest posts!

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BEFORE YOU ASK A QUESTION IN THIS THREAD, READ THE FAQ BELOW!

GoHastings.Com Promotional Deals and Codes

AMARILLO, Texas - Texas-based Hastings Entertainment Inc. has filed for Chapter 11 bankruptcy protection. Company officials say the reorganization filing includes its parent company, Draw Another Circle, and sister brands Movie Stop and SPImages.

A statement posted Monday on the Hastings website says the Chapter 11 process will help prepare the business for an intended sale, while providing protections and financing to continue operations. Further financial details weren’t released.

Hastings will no longer accept or honor deposits for movie purchases and will no longer rent games. Hastings gift cards expire July 13, 2016. The company’s buyback program has been suspended.
Click to expand...
Full List Of Online Coupon Codes

In-Store Sales / Discounts / Liquidation will vary from Online Sale / Coupon offerings

Check latest posts in thread for more specific updates

Frequently Asked Questions (FAQ)
Please read me before posting a question!

Click the "Show Spoiler" button below to see the FAQ
General
Question: What is Hastings / GoHastings.Com?
Answer:
Founded in 1968, Hastings Entertainment, Inc. is a leading multimedia entertainment retailer that combines the sale of new and used books, videos, video games and CDs, and trends and consumer electronics merchandise, with the rental of videos and video games in a superstore format. Currently there are 146 superstores. Hastings also operates www.goHastings.com, an e-commerce Internet Web site that makes available to customers new and used entertainment products and unique, contemporary gifts and toys.

Question: Gee, this is a really long FAQ. Doesn't Hasting have their own FAQ for customers?
Answer:
Hastings does have their own FAQ. You can read Hastings' official FAQ by clicking here. However, this FAQ goes into many details that Hastings' own FAQ does not. So be sure to read through all of this before asking a question!

NEW!
Question: How can I filter and sort Used Video Games to remove the out of stock items?
Answer:
Find the "Stock" dropdown menu option when browsing the used game selection and choose "In Stock." Games that have been purchased in the past day and are now out of stock may still appear.

NEW!
Question: Where can I find clearance video games and other clearance items?
Answer:
Clearance Video Games are in New condition; Plus $2.28 shipping per game
Click Here For Overall Video Game Clearance Items > Sort by Platform on the drop down menu
Click Here For Overall Clearance Items

Game / Item Condition
Question: What is the difference between "used" and "previously viewed" items on GoHastings.Com?
Answer:
"Used" games and movies are items that have been traded in to a Hastings retail location by a customer. "Previously viewed" games and movies are items that Hastings has rented out to customers at their retail locations but are now selling to the public.

When it comes to video games, most CAGs report no real difference between the two other than some ancillary stickers, but both "used" and "previously viewed" games are subject to being scratched, abused, or incomplete depending how well it was previously taken care of.

When it comes to movies, the "Previously Viewed" rental versions often lack features from the full retail versions and may come in different boxes, have different UPCs, have white barcode stickers around the center ring of the disc, etc.

You may encounter a situation where a customer has purchased a "previously used" item from Hastings, then traded it back into Hastings, thus making it a "used" item. This practiced is frowned upon by most customers, but Hastings has shown next to no incentive to change it. It mostly happens with movies.

Question: Do used and previously viewed video games come complete with the original case and manual?
Answer:
GoHastings.Com states as follows:

Due to the nature of used products; booklet inserts, digital movie downloads and manuals are not guaranteed in our used video games, movies and CDs.
Click to expand...
However, the vast majority of CAGs have reported that a large majority of their games do arrive complete. Incomplete games are more of an exception rather than the rule.

Question: Are used collector's editions and limited editions of games guaranteed to come with extras like bonus discs, statutes, and other items?
Answer:
No. Hopefully the used CE and LE games would at least come with all of the discs, but this is not guaranteed. And there is absolutely no guarantee other physical items or "swag" will be included for these used copies. However, CAGs have reported that they have purchased used CE and LE games and received all of the extras. If you order a used CE or LE and it does not come with the extras, just contact customer service and ask about a return/refund.

Question: What condition do "used" and "previously viewed" discs come in?
Answer:
Mosts CAGs seem to get games in good, playable condition if not better. However, there have been cases of receiving a game so scratched up that it would not load/play. These games can be returned to GoHastings.Com at no cost to the customer for a full refund.

NEW!
Question: Are New condition games factory sealed or gutted and re-sealed?
Answer:
As of mid-2013, Hastings retail stores have adopted a policy of gutting games then storing the game discs, manuals and DLC papers separately. This is so they do not have to lock up games or put security cases on games yet still allow the customer to physically handle the boxes in-store. When a new game is sold, Hasting will either re-seal the game or they will place the game in a bag that cannot be opened if you want to return the game as new.

Shipping
Question: Why are my items shipping individually? Why does GoHastings.Com include a shipping charge for each individual item ordered?
Answer:
Hastings does not have warehouses for fulfilling internet orders. All items are shipped from individual brick and mortar retail stores. If your order contains multiple items, your order may ship from multiple locations at different times if one location does not have all of the items you ordered. Because items could ship from more than one location, GoHastings.Com charges a per item shipping fee. Yes this can be frustrating, so its best to either get over it if you intend to shop at GoHastings.Com, or if you can't get over it, shop elsewhere. Like all "deals," include the shipping price per item into consideration for the total cost of the game being purchased.

UPDATED!
Question: How much is shipping per item?
Answer:
Video Games and PC software ship for $2.28 per item.

CDs, DVDs and Blu-rays ship for $1.29 per item.

Books have a per-order charge of $3.00 plus $0.99 shipping per book ordered.

Game Hardware, Electronics and Trends have a per-order charge of $1.99 plus $0.10 shipping per ounce for each item ordered.

Full shipping information, including expedited shipping prices, can be found HERE.

Occasionally, GoHastings.Com offers free or reduced shipping promotions.

Please note, books used to ship for $0.96 per order with no per item charge but Hastings discontinued that pricing scheme as of January 10, 2014. CDs, DVDs and Blu-rays used to ship for $0.96 per item, but Hastings raised that price to the current cost as of approximately May 25, 2014.

Question: How long does it take GoHastings.Com to ship my order?
Answer:
Standard Shipping:
Order processed within 48 Hours
Shipping time is 3-10 Days

Priority / Expedited Mail:
Order processed within 48 Hours
Shipping time is 2 - 3 Days

Question: What service does GoHastings.Com use to ship items?
Answer:
GoHastings.Com primarily ships items using the United States Postal Service (USPS). Video games ship via USPS First Class Mail. Books, movies and music ship via USPS Media Mail. Larger orders may ship via UPS.

Question: Will GoHastings.Com give me a tracking number for each shipment?
Answer:
Every shipment usually has a tracking number associated with it. If you did not see a tracking number in the shipping confirmation email, check your order history on GoHastings.Com.

Question: What will GoHastings.Com ship my items in?
Answer:
It will vary. Hastings might use a yellow paper mailer with bubble padding on the inside. They might use a white plastic envelope with bubble padding on the inside. They might use a stiffer paper/lighter cardboard envelope with no padding. Hastings will try to jam as many items into any of the above envelope options as possible, resulting in frequently damaged books, broken game/movie/CD cases, etc. On rare occasions, someone at Hastings will have the common sense to put larger or heavier items into a box for safer shipping, but even then they will neglect to use padding. Hastings used to ship items in a white plastic poly-bag with absolutely no padding or protection, but after numerous complaints, the company claims these are supposed to be phased out and no longer in use. They still pop up from time to time.

Order Cancellations / Out Of Stock Items
Question: Why was an item cancelled out of my order? Why is that item back in stock right now?
Answer:
GoHastings.Com fills their stock from their Hastings brick and mortar retail locations. Additionally, GoHastings.Com sells items on Amazon and eBay. Their online inventory system is antiquated and does not update stock instantaneously across physical store locations, GoHastings.Com, Amazon, and eBay. Therefore if someone bought the same item first in store/on Amazon/on eBay, their order will be fulfilled first and your item will be cancelled if there is not enough inventory to go around, even though you thought the item was in stock. Yes this sucks, but now you know about it so you can simply choose not to shop at GoHastings in the future if you can't deal with it. No need to endlessly complain about it in posts. Consider writing a letter to the president of Hastings, whose contact info can be found below this FAQ.

Because Hastings' physical store locations accept trade-ins for the used items that they sell, an item that was out of stock may quickly come back into stock if someone trades in the same item, or if someone returns the same item. However, as stated above, GoHastings.Com has an antiquated online system, and they will not be able to fulfill any items on your order once they have been canceled. You will have to re-order the item, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point your originally ordered under.

Question: I just ordered something and now it shows as out of stock, either on my order history page or on the item's page. Will my order be canceled?
Answer:
Probably not, but it is still possible. GoHastings.Com updates its inventory count immediately when sales from the website are made. Therefore if they had one item, and you ordered it, it will now show up as out of stock on GoHastings.Com. However, if someone ordered it off Hastings' eBay or Amazon Marketplace listings first, they may fulfill that order first and cancel your order. Also, if someone walks into the store and purchases the item before it is pulled to ship to you, your order will be canceled. Additionally, store employees may not be able to locate the item and thus cancel your order for that reason. Hastings also has a problem on their website where items in your order history show as out of stock, sometimes regardless of the actual stock. Your best bet is to take a deep breath and not worry about it.

Sale Pricing
NEW!
Question: How can I tell if one promotion or discount is better than a different commonly offered promotion or discount?
Answer:
The following guides are only for video games since they take into consideration the $2.28 per game shipping price. You will have to do your own math for music/movies, books, trends/electronics and other shipping sales.

Remember, stock and prices fluctuate constantly and may not be the same by the next sale.

The math in the Buy 2 Get 1 For $1 deal assumes you choose three equally priced games to maximize your potential savings.

Free Shipping:
Vs. 96¢ Per Item Shipping: Use free shipping, obviously
Vs. 20% Off: Use free shipping with items $11.40 and less
Vs. 25% Off: Use free shipping with items $9.12 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use free shipping with items $7.84 and less
Vs. 30% Off: Use free shipping with items $7.60 and less
Vs. 33% Off: Use free shipping with items $6.91 and less
Vs. 40% Off: Use free shipping with items $5.70 and less

96 Cent Shipping:
Vs. Free Shipping: Wait for Free Shipping, obviously
Vs. 20% Off: Use 96¢ shipping with items $6.60 and less
Vs. 25% Off: Use 96¢ shipping with items $5.28 and less
Vs. Buy 2 Used Games, Get 1 For $1: Use 96¢ shipping with items $4.96 and less
Vs. 30% Off: Use 96¢ shipping with items $4.40 and less
Vs. 33% Off: Use 96¢ shipping with items $4.00 and less
Vs. 40% Off: Use 96¢ shipping with items $3.30 and less

20% Off:
Vs. Free Shipping: For items over $11.40, use 20% Off
Vs. 96 Cent Shipping: For items over $6.60, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $2.50, use 20% Off

25% Off:
Vs. Free Shipping: For items over $9.12, use 25% Off
Vs. 96 Cent Shipping: For items over $5.28, use 20% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $4.00, use 25% Off

30% Off:
Vs. Free Shipping: For items over $7.60, use 30% Off
Vs. 96 Cent Shipping: For items over $4.40, use 30% Off
Vs. Buy 2 Used Games, Get 1 For $1: For items under $10, use 30% Off

Buy 2 Get 1 For $1:
Vs. Free Shipping: Use free shipping with items $7.84 and less
Vs. $0.96 Shipping: Use 96¢ shipping with items $4.96 and less

33% Off:
Vs. Free Shipping: For items over $6.91, use 33% Off
Vs. 96 Cent Shipping: For items over $4.00, use 33% Off

40% Off:
Vs. Free Shipping: For items over $5.70, use 40% Off
Vs. 96 Cent Shipping: For items over $3.30, use 40% Off

Question: GoHastings.Com totally raised their prices prior to the sale! OMGWTFBBQSauce! Should I call the police / attorney general / president of the United States?
Answer:
GoHastings.Com claims to not raise their prices prior to sales. Their pricing is based on algorithms that consider things like supply, demand, competitor pricing, market rates, etc. If a game was $10 before the sale and $15 24 hours into the sale, chances are there were only a couple of copies of the game and someone bought one when the sale started, thus affecting the supply and demand. You are not the only one monitoring a Wish List on GoHastings.Com. However, there have been some clearly documented instances of raising prices right before a sale, especially with books rather than games.

Promotional Deal Codes
Question: Why is the promotional code not applying to my order?
Answer:
Certain M-rated games carry the disclaimer that "This item is only available for purchase by customers age 17 and older." If you have such a game in your cart, be sure to check the box by the "Check Out" button that says "I am at least 17 years of age" before clicking the "Apply Promotion Code" button to apply the promotional code.

Additionally, some promotional codes only apply to select qualifying titles. Be sure that your order only contains such titles. Occasionally the GoHastings.Com programmers miss something and games that are supposed to qualify do not work with the promotional code. If this is the case, please contact GoHastings.Com. Contact information can be found below this FAQ.

Question: Can I use more than one promotional code at the same time? Can I stack promotional codes?
Answer:
No, you can only apply one promotional code per order. This prevents code stacking. If there are two promotional codes valid at the same time that you would like to use, you must place two or more separate orders.

Question: What time do promotions normally begin / end?
Answer:
GoHastings.Com operates based on the Central Time Zone. Weekly promotions usually start on Sunday and usually last the whole week. Various other promotions may have different start times and durations. Promotions usually begin at midnight Central time. However, sometimes the new promotions take a while to go "live" on the website, so always double check your order that the correct discounted price is shown.

Order Problems and Contacting Customer Service
(Including Returns/Replacements for Wrong Item or Damaged/Defective Item)
Question: I am trying to place an order and have entered my correct shipping address, billing address and credit card info. The check out page says there is a problem with my information and I need to correct it, but nothing is incorrect. What is going on?!
Answer:
This is a random error that seems to affect some people and not others. There is no known cause for it. People have reported it occurring with different credit card companies (Visa, Mastercard, Discover, etc.). Some people think it has to do with what web browser you use, so perhaps try a different one. Some people have reported they can't place orders from computers or IP numbers located out of the state where their billing or shipping address is located. The bottom line is there is no fix for this problem from the customer's end. Your only attempt to get it resolved will be to CALL Customer Service. Contact details for Customer Service can be found below this FAQ.

Question: GoHastings.Com sent me a defective game or the wrong game. How do I return it? Can they send me a replacement/correct item?
Answer:
Contact customer service to initiate the return process. Customer service contact information is located in this post, below the FAQ. GoHastings.Com will not charge you to ship the game back, and they will give you a full refund, including what you paid initially for shipping. In some instances, they will simply refund the cost of the item and let you keep the defective or wrong item for free. GoHastings.Com will not normally send you a replacement item if you received a defective or incorrect item. They will usually tell you that you must place a new order, at which time the promotion you initially ordered under may have expired. You can try to contact customer service to see if they will create a new order for you with the price point you originally ordered under.

Question: Something went wrong with my order. How do I contact customer service?
Answer:
Customer service contact information is located in this post, below the FAQ.

Question: Should I call or email customer service?
Answer:
CAGs have reported mixed experiences with both calling and emailing Hastings Customer Service. It is up to your preference. If you are contacting them regarding credit card issues, it may be best to call rather than put highly sensitive information in an email. If you call during business hours, your issue may be resolved right then over the phone. You might also have to wait on hold for a long period of time during peak hours. If you email, you may have to wait up to 48 hours to get a response, especially if you email over the weekend. Often the email replies fail to understand your entire issue with your order. Customer Service contact information is located in this post, below the FAQ.

Question: What is GoHastings.Com return policy?
Answer:
The GoHastings.Com website states their return policy is as follows:

All items purchased through gohastings.com may be returned for a full refund of the purchase price, if they meet the following criteria:

  • All new items are in original unopened packaging.
  • Return of product is within 30 days of shipping date.
  • Returned product(s) must be in the original packaging and include any manuals, cabling and accessories in saleable condition.
  • Video Game Systems that are found defective within the 30 day window must make a return using the manufacturer's warranty.
Shipping and handling charges are not refundable.
Note: Products purchased through goHastings.com may not be returned to a physical store location for refund.
Click to expand...
However, this can be confusing considering used items, such as games, come in opened packaging. Normally GoHastings has no problem with returns for defective or incorrect used game shipments that are promptly requested. At the very least, if a game item was found to be defective within 30 days of the shipping date, you would have a good argument toward customer service that you should be able to return the game item. Abusing the return policy to replace your own broken items with items from GoHastings inventory wouldn't be a good idea.

Miscellaneous
Question: Does GoHastings.Com collect sales tax?
Answer:
According to GoHastings.Com:

Currently goHastings.com only charges sales tax in states where we have a physical presence. Sales taxes are calculated during the ordering process and will show tax charged for the delivery destination, based on current tax rates. Shipping charges may also be subject to tax in certain states.
Currently sales tax is automatically applied in the following states:

  • Alabama
  • Arkansas
  • Arizona
  • Colorado
  • Florida
  • Georgia
  • Idaho
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • Oklahoma
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wyoming
Click to expand...

Question: Where are Hastings brick and mortar retail stores located?
Answer:
Click here to find the location nearest you.

Question: Are the online prices the same in store? Are the online specials valid in store?
Answer:
Generally speaking, no. For used items and for some new items, GoHastings.Com uses algorithms where prices can change multiple times in one day. Hastings retail locations have their own set prices. See your local store for more information. Additionally, online special sales and promotions are not valid in store. Sometimes Hastings runs the same pricing online and in store for certain items.

Question: Are the brick and mortar retail location advertisements valid online?
Answer:
Generally the prices in the retail location advertisements are not valid on GoHastings.Com. Sometimes Hastings runs the same pricing online and in store for certain items.



Customer Service Contact Information
Customer Service Hours of Operation
Monday - Friday 9 am through 9 pm CST
Toll Free Phone Number: (877)-HASTINGS (427-8464)
Fax: (806) 467-8330

Email: service[at]gohastings.com
PM the GoHastings Representative on CAG: gohastings (John) [Not active since October 2013]

Regular Mail:
Hastings Internet, Inc.
3601 Plains Blvd.
Amarillo, TX 79102

Comments to the President:
John Marmaduke, President & CEO RIP In Peace

Alan Van Ongevalle, President & COO
Hastings Entertainment, Inc.
PO Box 35350
Amarillo, TX 79120-5350



GoHastings.Com / Hastings Entertainment Online Information
Website: http://www.gohastings.com
Retail Store Weekly Ad: http://www.gohastings.com/custserv/custserv.jsp?pageName=StoreAd
Facebook: http://www.facebook.com/gohastings?sk=wall
Twitter: @gohastings
Google+: https://plus.google.com/107834874893127887270/posts
Pinterest: http://pinterest.com/gohastings/
Instagram: http://instagram.com/gohastings
Is the GoHastings.Com server down for everyone or just me?: Click here to check

 
Last edited by a moderator:
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^And things like that are different. Games that come with some sort of online pass or bonus DLC are an entirely different story.
 
[quote name='parkerwilson']Does Borderlands 2 for the PS3 come with a online pass or DLC? anybody[/QUOTE]

Dlc was all preorder stuff. No online pass.
 
"But that's the thing, if it's not going to have the DLC with it, then it's not the Premium. They can't advertise the Premium Edition, especially at a higher price, and then sell it as the standard edition. It's just like putting up a listing for a Blu-ray/DVD combo and selling it without the DVD. "Not quite. Its like selling a bluray + digital copy without the digital copy... you arent missing items, you are missing digital content. If you trade or sell or buy used anything, you should never expect that the digital content is still intact because generally the first person that buys it uses it.
 
[quote name='hamokmonky']"But that's the thing, if it's not going to have the DLC with it, then it's not the Premium. They can't advertise the Premium Edition, especially at a higher price, and then sell it as the standard edition. It's just like putting up a listing for a Blu-ray/DVD combo and selling it without the DVD. "Not quite. Its like selling a bluray + digital copy without the digital copy... you arent missing items, you are missing digital content. If you trade or sell or buy used anything, you should never expect that the digital content is still intact because generally the first person that buys it uses it.[/QUOTE]

It's missing digital content that completely changes what the product actually is. They even have different UPCs. I'm not paying $10 more for different boxart. I'm paying $10 more because the Premium code should be intact. If they can't guarantee that, then they should avoid selling it altogether.

With something like a digital copy, you still have the Blu-ray. You still have the same product, you're just missing a bonus part. Without the Premium code, it's not the same product. It's not just a bonus code.

Hell, Gamestop doesn't even sell the premium edition used. I understand what you guys are saying and while I would normally agree on any normal listing, this is a different case.
 
[quote name='Tsel']But that's the thing, if it's not going to have the DLC with it, then it's not the Premium. They can't advertise the Premium Edition, especially at a higher price, and then sell it as the standard edition. It's just like putting up a listing for a Blu-ray/DVD combo and selling it without the DVD.[/QUOTE]


No, it's complete different. They are giving you all the physical media included with the product along with a limited edition or premium edition case.

Every site is the same. Amazon, Half, etc. all have separate listings, but you can't reasonable expect the DLC for used editions of these games because the person who bought it originally likely redeemed it already.

They sell what they have, which is a boxed game that says "Limited Edition" or "Premium Edition" and a UPC that matches accordingly. You just have to do the research beforehand to see if the DLC is on disc or not and then know which version you need to purchase.
 
I disagree. There's no reason the Premium Edition should be more expensive then. You're paying a premium fee (no pun intended) for a minimal chance at actually getting the DLC then. Without the code, it is a different product. A Blu-ray/DVD combo without the DVD is a different product. A game without an online pass is still the game. Different scenarios.
 
Oh, come off it. Any reasonable person would know the risks of buying something used, especially in regards to digital content. I would bet any amount of money that the case even says that the DLC voucher is only one-time use or that it's only guaranteed for new copies. Just return the game already and stop wasting everyone's time.
 
[quote name='Tsel']I disagree. There's no reason the Premium Edition should be more expensive then. You're paying a premium fee (no pun intended) for a minimal chance at actually getting the DLC then. Without the code, it is a different product. A Blu-ray/DVD combo without the DVD is a different product. A game without an online pass is still the game. Different scenarios.[/QUOTE]

Someone already gave the Blu-ray/dvd/digital copy comparison. The digital copies in those versions are not "bonuses" they are advertised parts of the product. People use them or they even expire in used copies. It is buyer beware.

This is why people are always asking whether the DLC for game of the year/premium/limited editions is on disc or dlc so they know whether there is a chance they might get it.

I understand your point to an extent, but Gohastings doesn't have the time to go through games and figure out how to price them individually. They just list them by UPC and some program matches or beats the lowest price on Amazon or whatever it is the program does.

No amount of logic or discussion is going to change how things are. Just ask for a return/refund and keep this in mind next time you want to order something like this.
 
Obviously I know that one should never fully expect to receive the DLC. When I put in my order, I knew it was probably a 50/50 chance or even less that I'd actually get the Premium code. I'm more so trying to argue the fact that they should just not sell it if they can't guarantee if it'll actually be that specific edition. They have different UPCs for a reason. I just don't think it's right to charge more for the premium edition when in may or may not actually be the premium edition. I know I sound like a broken record, but it clearly bothers me. Don't get me wrong, I'm not really that upset by this.

[quote name='whitereflection']Oh, come off it. Any reasonable person would know the risks of buying something used, especially in regards to digital content. I would bet any amount of money that the case even says that the DLC voucher is only one-time use or that it's only guaranteed for new copies. Just return the game already and stop wasting everyone's time.[/QUOTE]
How exactly am I wasting anyone's time? I didn't realize it took more than 2 seconds to scroll past my posts. I'm going to continue to argue my point and if you don't like it, there's an ignore button. It's there for a reason.
 
I've only purchased 1 pre-owned game that had the DLC intact (Crysis 2 LE) and it was surprising to me because most sites (GoHastings included) specifically list if the DLC is intact. When choosing which version you want...GoHastings says (With digital content included) usually next to whatever available option.

I wouldn't take the chance buying BF3 Premium used....plus, you are most likely going to need an online pass, no? What person would have bought that game and NOT gone online to try it out?
 
[quote name='masterd919']I've only purchased 1 pre-owned game that had the DLC intact (Crysis 2 LE) and it was surprising to me because most sites (GoHastings included) specifically list if the DLC is intact. When choosing which version you want...GoHastings says (With digital content included) usually next to whatever available option.

I wouldn't take the chance buying BF3 Premium used....plus, you are most likely going to need an online pass, no? What person would have bought that game and NOT gone online to try it out?[/QUOTE]

I got lucky and had an online pass that worked for BF3. If all else fails, troll gamestops used section and look in every take the BF3 inserts from BF3 cases.:bouncy:
Now that's cheeaap
 
[quote name='Mick Saints']I got lucky and had an online pass that worked for BF3. If all else fails, troll gamestops used section and look in every take the BF3 inserts from BF3 cases.:bouncy:
Now that's cheeaap[/QUOTE]

Wow- the Online Pass is surprising...Someone must have dove head first into the campaign and decided it wasn't for them, rather than jumping into online matchmaking and using the code beforehand.

Now getting the Premium content...that is a different story. Good luck finding a Premium code for all the DLC in any used case, GS or not. But I like your style ;)
 
Shipment Accepted
September 25, 2012, 10:09 am
POPLAR BLUFF, MO 63901

Expected Delivery By:
September 27, 2012
Delivery Confirmation™

Depart USPS Sort Facility
September 25, 2012
CAPE GIRARDEAU, MO 63701

Processed through USPS Sort Facility
September 25, 2012, 1:42 am
CAPE GIRARDEAU, MO 63701

Processed at USPS Origin Sort Facility
September 24, 2012, 10:32 pm
CAPE GIRARDEAU, MO 63701

Dispatched to Sort Facility
September 24, 2012, 6:32 pm
POPLAR BLUFF, MO 63901

Acceptance
September 24, 2012, 10:58 am
POPLAR BLUFF, MO 63901



does the order of these seem weird to anyone
 
[quote name='cjenvy']Shipment Accepted
September 25, 2012, 10:09 am
POPLAR BLUFF, MO 63901

Expected Delivery By:
September 27, 2012
Delivery Confirmation™

Depart USPS Sort Facility
September 25, 2012
CAPE GIRARDEAU, MO 63701

Processed through USPS Sort Facility
September 25, 2012, 1:42 am
CAPE GIRARDEAU, MO 63701

Processed at USPS Origin Sort Facility
September 24, 2012, 10:32 pm
CAPE GIRARDEAU, MO 63701

Dispatched to Sort Facility
September 24, 2012, 6:32 pm
POPLAR BLUFF, MO 63901

Acceptance
September 24, 2012, 10:58 am
POPLAR BLUFF, MO 63901



does the order of these seem weird to anyone[/QUOTE]


Well I sent a package last week that showed as delivered on the day I sent it to the post office I sent it from. Luckily it actually got to the destination, but USPS delivery confirmation can be off sometimes.
 
Just got my 4 games. Fable 3 brand spanking new :3 , unfortunately Rage PS3 came with a chip on the disk so I think I'm going to give customer service a call and see what can be done.
 
Got my copy of Red Faction Armageddon in the mail today. Flawless, like someone just unwrapped it. Now just waiting for the rest of the stuff I ordered to actually ship and get here....
 
any special deals this weekend? Trying to see if I should go hog wild before this 30% business dies tonight or wait............ I am leaning towards waiting, but I hope we get a game deal this weekend and not another everything but game deal, with my luck though. lol
 
[quote name='Nightmarecast25']any special deals this weekend? Trying to see if I should go hog wild before this 30% business dies tonight or wait............ I am leaning towards waiting, but I hope we get a game deal this weekend and not another everything but game deal, with my luck though. lol[/QUOTE]

It's likely not going to get any better than 30% off used games.
 
So far, I have been Super-Impressed with the quality of goHastings' used games:applause:. Especially the good quality, complete in box older games!
 
I'm usually happy with goHastings. I hate having to pay shipping for each game so I took advantage of the sunday sale. I got a few used games, all arrived in 4 days, all with original packing in excellent condition. the best part, I got 2 48hr gold trials and two dlc codes worth 800msp each, always a welcomed surprise when buying used (redeemed the dlc's and the trials are still sealed). my CAG senses tells me i got 100$ worth for $18.51.
 
Welp.

fz9A0.jpg
 
I received two DVDs today, both of which were in about what I would expect for paying ~$1.40 for each. Not the best I've received from them.

The games (GTA IV and Bulletstorm) both arrived in less than satisfactory condition. GTA IV was missing the manual and had either dirt or shit underneath the cover art, and Bulletstorm's case was pretty smashed. I threw away the GTA IV case and art and will have to replace the Bulletstorm case. Both sets arrived in the wonderful poly bags.

You win some, you lose some. A little less than happy with the condition on these, but for what it's worth, I've had some pretty stellar luck with Hastings. Maybe I've just come to expect too much.
 
My gears 2 LE came complete with everything, but the included game was gears 1. Does anyone think if I contacted customer service they would send me a copy of gears 2 without me having to send this one back? I do not care either way as I was only buying this for the steel book, but free is free.
 
[quote name='vantheman']My gears 2 LE came complete with everything, but the included game was gears 1. Does anyone think if I contacted customer service they would send me a copy of gears 2 without me having to send this one back? I do not care either way as I was only buying this for the steel book, but free is free.[/QUOTE]

Very strange because I got something similar. Instead of getting the bonus disk for GoW 2 LE, I got gears 1. So at the end of the day I ended up getting gears 1 and 2 for $3.58. Not too shabby.
 
[quote name='kill3r7']Very strange because I got something similar. Instead of getting the bonus disk for GoW 2 LE, I got gears 1. So at the end of the day I ended up getting gears 1 and 2 for $3.58. Not too shabby.[/QUOTE]
Yeah except I got gears 1 and the bonus disc for 2 lol
 
[quote name='vantheman']My gears 2 LE came complete with everything, but the included game was gears 1. Does anyone think if I contacted customer service they would send me a copy of gears 2 without me having to send this one back? I do not care either way as I was only buying this for the steel book, but free is free.[/QUOTE]

No they will make you return it and you will just get a refund if you return it.
 
All items arrived and all complete/very good shape. Win for me and for Go H.

Hoping this badazz sale comes back soon. Or maybe not, my wallet will kill me.
 
Yeah I have received 5 packages so far and really no big deal except why the hell they send anything in a non-bubble wrap bag is beyond me. My favorite so far was the 10 games in a giant bubble wrap envelope sent by media mail. Overall it was ok and to my surprise the RAGE copy had the slip cover...go figure.
 
Another thing...who cares for some of these games? Fricking baboons? I mean how do they get dirty? I mean actual dirt from like outside? I would be embarrassed to trade these in.
 
[quote name='cancerman1120']Another thing...who cares for some of these games? Fricking baboons? I mean how do they get dirty? I mean actual dirt from like outside? I would be embarrassed to trade these in.[/QUOTE]

You under estimate the human being's ability to give zero fucks.
 
Ok now that I have had time to assess the 18 games delivered (6 more coming) I have to amend my earlier statement. WTF GoHastings? 9 out 18 cases broken in some manner. 1 disk (lucky I guess) where the inner circle is cracked so I have to return it. And a PS3 game with a giant scratch...I mean one where you have to work on it. Well I paid almost nothing for these but it is close to what I got in return. I am glad I invested $30 in 100 new cases for things like this.
 
Got two graphic novels in the mail today. Both are in great condition, but one's front and back cover won't close. Any way to fix this other than placing something heavy on top?
 
[quote name='edson13']it pisses me off to no end, to get a single game sent media mail. fucking 2.28 shipping, and you send it media mail.[/QUOTE]

You should let Hastings know. Billy May claims they take note of what stores are doing what wrong so they can fix it.

Their policy is to ship games first class mail. But if its too heavy, maybe they do parcel post, which seems to operate at the same speed and go through the same channels as media mail.

But obviously they need re-training at the store level - which again, is why you should contact them and let them know so they can make note of it.

And maybe they'll even refund you your shipping or something.

To take it to an extreme - I don't think Hastings would be happy if you sent notice to the USPS that a publicly traded company that does heavy online retailing is violating the rules for media mail by sending video games that method, causing Hastings to have their media mail packages inspected at a higher rate or something, resulting in slower delivery times and undeliverable or postage due items. So I'm pretty sure they'll want to fix this at the store level before its a problem.
 
[quote name='cjenvy']sigh my 1st ever return


these are a pain in the ass[/QUOTE]

Seriously? I've never had a problem returning anything to Hastings. Emails, you might not get a response in a timely manner, but all it takes is a 2 minute phone call.
 
[quote name='Tsel']Seriously? I've never had a problem returning anything to Hastings. Emails, you might not get a response in a timely manner, but all it takes is a 2 minute phone call.[/QUOTE]

no i mean having to get up find a box put it in said box and get it to the post office is a pain in the ass


and looks like both items on that media mailer are gonna be doa on me
 
[quote name='cjenvy']no i mean having to get up find a box put it in said box and get it to the post office is a pain in the ass


and looks like both items on that media mailer are gonna be doa on me[/QUOTE]

Lmao at "having to get up" being a pain in the ass. Not hating on you, that part just read funny.
 
[quote name='cjenvy']no i mean having to get up find a box put it in said box and get it to the post office is a pain in the ass


and looks like both items on that media mailer are gonna be doa on me[/QUOTE]

pfft box. I just stuff it back in a poly mailer that they send me. If they are going to give me junk shipping packages, they are going to get it back. I always keep a few on hand just for that reason.
 
[quote name='kodave']To take it to an extreme - I don't think Hastings would be happy if you sent notice to the USPS that a publicly traded company that does heavy online retailing is violating the rules for media mail by sending video games that method, causing Hastings to have their media mail packages inspected at a higher rate or something, resulting in slower delivery times and undeliverable or postage due items. So I'm pretty sure they'll want to fix this at the store level before its a problem.[/QUOTE]

I just noticed my larger package with 10 games was sent that way. Yeah I would think as a company they would not want to be violating the USPS rules on media mail. Most likely they send so many books that USPS just does not check their stuff anymore.
 
[quote name='hamokmonky']pfft box. I just stuff it back in a poly mailer that they send me. If they are going to give me junk shipping packages, they are going to get it back. I always keep a few on hand just for that reason.[/QUOTE]

That's what I've always done as well. Never heard a peep from them about it.

They probably prefer it that way, since it'll be cheaper for them.
 
I'm surprised that with what I paid for shipping that UPS or FedEx wasn't an option. I heard there was a free shipping weekend last weekend which is a shame because the 30% off deal or BOGO 50% means nothing when shipping is eating up the difference...

I'm crossing my fingers that my two games come in great condition and aren't trashed. I've never ordered from them before so this feels like a risk for me...
 
[quote name='cjenvy']sigh my 1st ever return


these are a pain in the ass[/QUOTE]

I called and asked them if I could return the cracked copy of Dead Rising I bought on 9/1. They supposedly sent out a padded mailer two weeks ago, and I haven't seen it. But they already credited the money back to my card for the game, so I guess I don't even have to send it back. It's cracked and useless anyway. Still, they should really do something better with their returns. I feel like they listen to Will Smith music in the office and their computers run on Windows ME.
 
[quote name='Xellos2099']I received Matt hazard and kane and lunch in trash bag today and to my surproise the game look mint and case not destoryed...[/QUOTE]

927992-908060_954400_113981_front_box_art.jpg
+
274541_100001829869345_67563298_n.jpg
+
school-lunch.jpg
in a
trashbag.png
????

Since when does Hastings serve lunch?!


And now for something serious, here is a picture of how my bubble mailer arrived today from Hastings with 4 graphic novels in it:

6zc29k.jpg


I know their poly mailers are ass, but these bubble mailers are also bottom of the barrel quality too. I realize its a shitty quality camera phone photo, but that gash is the entire length of the envelope. Its miraculous to me that the books didn't fall out.
 
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