Amazon Trade-In FAQ 5.0

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handsomepete

handsomepete

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Welcome to the Official CAG Amazon.com Trade-In Thread

THIS IS NOT A FLIPPING THREAD. USEFUL CREDIT TRANSFER OPPORTUNITIES WELCOME, BUT KEEP THE PROFIT MARGIN TALK / SNEAKY OR LYING SHENANIGANS OUT

Hey trade-in pals! SENDING THINGS IN DISC / CARTRIDGE ONLY / GENERIC CASE NO MANUAL / ANYTHING BUT COMPLETE COULD RESULT IN REJECTION. THERE ARE NO EXCEPTIONS TO THIS. YOU MIGHT GET ACCEPTED, YOU MIGHT NOT. NO ONE KNOWS. IF YOU CUT OUT A UPC OR DO ANYTHING TO TRICK THE FINE(?) FOLKS AT AFS EXPECT IT TO BE OPENED AND REJECTED. THERE ARE NO HARD AND FAST RULES. IF IT IS ACCEPTED, IT WILL ALMOST CERTAINLY ONLY BE CONSIDERED "ACCEPTABLE." RISK YOUR TIME AND EFFORT AT YOUR PERIL!

I'm getting an acceptance rate of about one per day; it makes me think some supervisor is standing around with a glass of absinthe next to a couple of dumptruck loads of games...while the one responsible for the glitch is made to scan each item and recite its TIV with tears in their eyes. - Indigo_Streetlight
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Amazon.com Trade-in Home Page

------- FAQ BELOW - LEAVE ME ALONE PLEASE -------
Useful links:

-- BlueLobstah

-- CheapAssGamer

THANKS TO DISILLUSION386 and GI60 FOR POSTING AND MAINTAINING THE PREVIOUS AMAZON TRADE-IN FAQ THREADS

This thread’s primary purpose is to discuss Amazon.com’s video game trade-in program. Conspiracy theories about AFS smashing games before sending them back / stealing children / sneezing and touching public door handles / etc welcome, but try to avoid going nutso. PLEASE READ THE TRADE-IN DEAL DETAILS AND FAQ BEFORE ASKING ANY QUESTIONS.
Trade-In Procedure

1. SELECT ITEMS: Search for items to trade in. Your trade-in items must meet the product eligibility criteria.
2. SHIP GAMES FREE: Print a shipping label and packing slip, package your games, and ship them
3. GET A GIFT CARD: An Amazon.com Gift Card will be deposited into your account upon receipt of games

Shipping Instructions

1. Print this entire page. (Packing slip and shipping label once you have submitted a trade)
2. Cut out the shipping label and the packing slip.
3. Make sure your items are in good working condition and include the case and cover art.
4. Securely pack the items in a box or envelope and include the packing slip in the package.
5. Attach the shipping label squarely onto the outside of the package and add your return address.
6. Take it to your nearest UPS Store and mail it by (one week from submission of trade)
7. Or you can ship to:
note to self: look up new address
Trade-In Product Eligibility

Trade-in items must match the exact version displayed in the Amazon Trade-In Store, not be damaged, include original packaging (e.g. the manual, cover art, and case), and be postmarked no later than 7 days after submission. You will receive an e-mail confirmation and an Amazon.com Gift Card will be deposited into your account within 2 business days of item receipt and verification by the merchant. Items not accepted by the merchant will be returned to you approximately 14 days after receipt.
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GENERAL FAQ (Updated 12/26/2012)
Can I post a question on this thread?
Only if you can't find the answer from below. And please let me know if it needs to be added to FAQ.

Can I edit this FAQ? (updated 6/7/11)
You bet!

Since when did Amazon start doing trades?
The program began in 2009 and is handled by a third party merchant, previously known as NorAm International. Now known as AFS (Amazon Fulfillment Services).

What kind of shipping does Amazon provide us?
Free UPS ground ---- USPS is no longer available for free. There is now also an option to provide your own shipping.

Do I have to provide my own box or envelope?
Yes.

Do all my games in the same trade-in submission have to be shipped in the same box? (updated 3/9/11)
Not necessarily - people have sent in multiple boxes for the same trade-in submission successfully. It's even possible to send half at one time and the other half at the end of the valid shipping period. However, it's probably best to always ship everything at once.

Can I put separate trades in to a single box? (updated 6/7/11)
Sure, and they'll likely be accepted just fine. However, it isn't recommended since you would only have proof that you sent one of the trades (whichever mailing label you used). So it can be pretty risky.

Can I send in sealed games?
Yes. They won't reject games that still have the original shrink wrap.

Can I add Delivery Confirmation and Insurance to my shipment?
UPS Ground already provides you with tracking information, and I imagine you could get some sort of insurance added at a UPS store or location if you were so inclined.

I don't trust UPS ground. Can I pay for postage myself? What's the address?
Yes. You're more than welcome to do so. Just use the address on the amazon provided shipping label and make sure to get some sort of tracking.

When do I have to send my games once I have submitted my trade order?
You have 1 week (7 days) to send your games. There have been reports of submitting trades up to 15 - 20 days late, but that is definitely ymmv and not in the written rules. Send on time for the best chance at success!

Crap, I have one day to go before my shipment deadline, but the website states that my deadline has already passed. How do I print out a shipping label and packing slip? (Updated 9/9/13)
Load up any existing order (if you don't have any, check your browser's history or just submit a new one to use the link), and substitute the transaction ID for the trade-in order you need at the end of the URL.

Some step by step directions:
1. Go to your trade-in page on Amazon and find the Trade-In ID of the transaction:

Trade-In Placed:

August 24, 2013

  • Total Amount Submitted: $35.00
  • Amount Paid: $0.00
2. Copy the entire Trade-In ID (i.e. TRN-1234567-1234567) to your clipboard by highlighting it and hitting Ctrl+C or right click -> copy with your mouse

3. Paste the Trade-In ID to the end of this link:
https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=

So it should look like this:

https://www.amazon.com/gp/tradein/multicondition-your-account/print-label/ref=trdrt_ya_yaprnt?ie=UTF8&orderID=TRN-1234567-1234567

The Print Shipping Label screen for that trade should now come up.

How long does the whole trade-in process usually take?
From the time you send in your games, it may take up to 14 business days for the package to arrive. Most people usually receive their credit (Amazon GiftCard) in 3 to 5 business days, however.

How long does the "processing" status usually take? (Updated 10/11/12)
Usually a day or two with little delay at all. It may take multiple days or even weeks if it's an usual item/hardware.

My games were received on Friday (based on Delivery Confirmation), will I have to wait until Monday to receive credit?
People have received credit on a Saturday.

I do not have the manual, cover art, or original case for a game I want to trade in. Will they accept it? (updated 6/9/11)
While the details specifically state that original packaging is necessary, people have reported in the past that their trades were accepted despite missing some of these. This is extremely YMMV, however since some were also rejected by missing manual or cover art. On the other hand, older gen games; such as SNES, N64, and GB cartridges, normally get accepted without the original box and manual, but still YMMV.

It should be noted that with the new condition requirements (see later in the FAQ), you may be able to send an item in missing some or all of the required items (manual / cover art / case) and still have it accepted in "Acceptable" condition.

I do not have the manual, accessories, original box, original included game, etc for a console or accessory I want to trade in. Will they accept it? (updated 3/9/11)
The current wisdom is "probably not" - it's pretty YMMV but AFS seems stricter than they should be on this. Your chances seem to be better for them accepting a console or accessory without the box / manual / etc if it's older generation or rare. You're more than welcome to give it a shot though if you're feeling lucky - just pack it well and include as much as you can! Don't expect greater than 'acceptable' condition though.

My game is really beat up, what are the chances they’ll accept it?
This is YMMV. Some people have reported in the past that they sent in games in bad shape that were still accepted. Your best bet is still to trade in games in mint condition. Minor scratches are expected as these are used games.

My game came with DLC codes and I used them. Will my game be accepted? (Updated 12/28/11)
It is expected that included DLC codes have already been redeemed, so you should be fine. It is a kindness however if you have no use for it to not redeem it and let the next lucky soul who buys it from awd or wherever have a crack at it. Up to you!

My cover art (PLATINUM HITS) differs from the pic on amazon, will my trade be accepted?
It all depends on the UPC so just turn your game around, type in the UPC into the amazon search box. If the game comes up, then it's accepted regardless of cover art. Click on that result to submit your trade.

I have a game from a limited edition bundle, will they accept it?
If the game’s cover art has a UPC barcode, they will most likely accept it. If your game's cover states "Not for Resale" and does not have a UPC barcode, the game will most likely get rejected. Some people have had their games accepted in the past, but this is very YMMV.

The UPC barcode is not intact on my game's cover art, will that be accepted? (updated 3/9/11)
This is YMMV, but probably not. The UPC is all powerful within the walls of AFS..

I sent in my games, all of which were in pristine condition with the original packaging, but they said that one game is damaged and is now being returned.
Always pack your games well. Put a lot of newspaper around your games in the box to secure them and to prevent any damages from haphazard box cutting. People in the past have requested their entire trade-in order if it’s obvious the damage wasn’t their fault, and Amazon ended up accepting the rejected game. This is YMMV as well.

Can I trade in multiple copies of the same game?
Yes. Once you click “Trade in” for a particular game, you may change the quantities. Once you submit, you can no longer change quantities on that trade-in batch.

How many multiple copies of the same game can I trade-in (updated 1/11/11)?
Maximum of 2 copies within 3 a month period.

I locked in X copies of a game but I now only have Y available to send. Can I just send in Y without being penalized? (updated 3/9/11)
Yes, you can always just send in a portion of your trade-in order and they'll just credit you for whatever they receive. However, the quantities you submitted for will stay locked in that instance (I think) so if you, for example, submitted for 2 copies and only sent 1, you may not be able to trade any more copies of that game for 3 months (see previous question).

Will the Trade-in of the Day TIV stay for 24 hours?
It's been reported that there is a limit (maximum # of copies) that will get the promoted TIV so lock yours.

So if I find a good flip, I can just send 2 copies of that game and not worry about Amazon accusing me of stolen merchandise?
Technically yes, but do keep in mind that other CAGs might want to participate in the current deal, and trading in a large number of the same game will definitely lower the TIV of said game. Let’s be nice to other people. This is probably moot for most folks now with the per account / address trade-in limit.

Wow, these TIVs suck (updated 3/9/11)!
Really? Hrm. While that may be true, they're often better than other comparable places. Your options of what to do with your used games are greater now than they've ever been, so feel free to shop your trades around or just sell them off on glyde/ebay/whatever. Also, not a question.

What the fuck? The TIV of a game I just bought for this deal tanked! What do I do?
The TIVs on Amazon fluctuate depending on the number of trades that are submitted, and we really can’t do anything about it. The best course of action for trading in games is to lock in your trade if you already have the games or are absolutely sure that you can obtain them. You can always cancel the trade submission if you end up not finding the games.
LOCK = SUBMIT YOUR TRADE, Don't just put it in the cart.

Can I edit a submitted trade?
Nope - once upon a time you could modify trade in quantities of submitted trades, but that ability has been removed.

Can I use my credit on items that are not video game-related?
Yes. This is the other perk for trading in games at Amazon since you're not limited to just video games.

Can I use my credit on items sold by third-party merchants on Amazon?
According to the fine print of the Amazon gift card use, some merchants are excluded. Your best bet is to try it on the checkout page of your order.

Strategy guides? I can trade in game/strategy guides? Whaaaaa?
Go to the Textbook Buyback section (http://www.amazon.com/Textbooks-Trad...ode=2205237011[/URL]). You can either search on the title of a strategy guide you have to see if they'll accept it, or search for guides. The two best search strings to start with are 'prima guides' and 'bradygames'. Might try 'doublejump' if you want to trade in some of those. (Thanks eugaet)

I locked in some hilariously overvalued trade for some weird rare game/accessory/etc that I can pick up for cheap cheap cheap. They didn't accept it. What should I do? (updated 3/9/11)
The truth is that AFS can reject things for any reason they see fit. While some people have managed to get silly things like a $200 credit for some cheerleading game (or for a PS2 - just ask io!), it's sooooooo YMMV that often it's not worth the effort. EXPECT REJECTION ON THINGS THAT ARE CLEARLY MISVALUED. That said, as long as you're willing to risk it, go for it!

What's all this item condition nonsense? And how can I get screwed over by it? (updated 6/9/11)
We're still kinda sussing out the details surrounding the new item condition portion of Amazon Trade-Ins, but it looks like there's a couple things to consider:
Good Condition eligibility (games):
- The video game, original manufacturer packaging and all original elements are included, but shows wear from normal use
- Game still plays perfectly
- Disc may have light scratches and other elements may have minor damage
- Item may have been personalized (marked or identified)

Acceptable eligibility (games):
- Game still plays perfectly
- Item may have been personalized (marked or identified)
- Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC

Note that a game will almost certainly not be accepted if it meets any of these conditions:
- Game does not play perfectly
- Disc is cracked
- Marked Not for Resale (or is otherwise marked not for sale)

Consoles/accessories have some slightly different criteria, but the idea is the same.

Did it seriously just ask me if I wanted my game / other item returned if they refuse to give me credit for it? (updated 6/9/11)
Yes, that just happened.

Unless you're purposefully sending them things you deem to be trash, please remember to choose the option that has them return your item to you during the checkout phase.

Who is AFS? (updated 9/14/13)
Amazon Fulfillment Services (previously known as NorAm). Dunno if they changed names, were bought up by Amazon, or what. Not too interested anyhow.

Why does my package jump back and forth between states? (updated 9/14/13)
Look at a map of the involved cities and it'll make sense. Something to do with UPS hubs and proximity to the state border/cities.

Post away!

 
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rezound said:
I only have one account. Depending on the condition of the copies, I was just going to send an email and hope for the best. The phone rep I spoke with wasn't helpful, but did suggest sending it back in and calling to get the price adjusted if my copies were accepted at the lower TiV.
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yea i'd email

 
Miami Flash15 said:
Yeah, I have my CC on 3 total Amazon accounts. That's crazy. :(
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Gedemer said:
I've been using my gFs account with my credit card to ship to my apartment for the past year. I have not heard a word from amazon about it.

I'm also not worried *knocks on wood*
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You don't need to worry about the occasional cross purchase. I am pretty sure they were upset that I was bypassing quantity restrictions by using my brother and mother's accounts. Even though they were legitimate accounts (mom is a teacher and bought supplies for her classroom; brother was in college and bought textbooks and other junk) they were also being used to send multiples of an item that was supposed to be limited to one to the same address and they could tell this because the accounts were all logged from the same computer and the same CC information was used to make the purchase.

I basically told them I was okay with myself being banned but to leave my mom and brothers accounts alone because they used them legitimately (versus the accounts being "shell" accounts only used to order multiples of something). In the end the lifted the ban against all accounts and told me I had no more wiggle room.

Now I just share the message to let people know it can happen.

 
OK, I got my email response:

I was issued $47.08 in promo credit (the difference between the current TIV and the $75 TIV I had initially) and told to resubmit the CE for trade-in; if it's rejected again, I can let CS know and they'll issue another $27.92 in promo credit as compensation. Not too shabby.

Now I just have to hope the UPC sticker wasn't completely torn off--if it is, I might have to contact CS again without sending the CE in the second time. :bomb:

 
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Bad... I just received my game back.  The box is not open but the upc is removed and taped over.  That made the game unreturnable.....  Can anyone forwar4d me a picture for upc so i can have some ammon before i talk to amazon?  The one I need is the 360 version.

 
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Xellos2099 said:
Bad... I just received my game back. The box is not open but the upc is removed and taped over. That made the game unreturnable..... Can anyone forwar4d me a picture for upc so i can have some ammon before i talk to amazon?
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Me too please. I want a picture as proof.
 
Gedemer said:
Me too please. I want a picture as proof.
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Someone just post it here, please. Thanks.

(I assume you guys are asking about a pic of the actual UPC, before it was scratched off...? Also, keep in mind the email option from the Amazon Help/Customer Service web page does not give you the option to include any sort of attachments.)

 
Just got notification of my 2 Defiance CE getting rejected.  Guess I'll compile my evidence for CS and wait for the return to arrive.  Good Luck everyone :/

EDIT: If they arrive unopened and still in "NEW" condition, would a return to Amazon be possible?  I assume the window is 30 days, but I could be wrong.

 
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Xbox 360 version only, sorry. Second one to show there's no UPC behind the sticker so it's fucking pointless to remove it to begin with.

 
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PrinnyOtaku said:
Xbox 360 version only, sorry. Second one to show there's no UPC behind the sticker so it's fucking pointless to remove it to begin with.
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Thank you! Yeah, in my opened copy, I noticed there was no bar code under the sticker so I don't know what they were expecting.

Thanks much!!

 
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Phooey, my second copy of EDF 2017 was rejected because of "severe damage", but I thought I checked the disc before sending it in. :cry:

I'm thinking I shouldn't contact CS about this after the Defiance CE issue to avoid a potential ban, but I'm concerned about the disc--if it really is severely damaged, I don't know if I could return it to GS since I took their stickers off and it's been more than a week since I bought it. If the disc is fine, I'll probably just hold onto the game in the hopes of the TIV jumping again. Hey, it's happened before. ;)

 
Vigilante said:
Phooey, my second copy of EDF 2017 was rejected because of "severe damage", but I thought I checked the disc before sending it in. :cry:

I'm thinking I shouldn't contact CS about this after the Defiance CE issue to avoid a potential ban, but I'm concerned about the disc--if it really is severely damaged, I don't know if I could return it to GS since I took their stickers off and it's been more than a week since I bought it. If the disc is fine, I'll probably just hold onto the game in the hopes of the TIV jumping again. Hey, it's happened before. ;)
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That's weird because I had the one copy of EDF I could find without driving a million miles accepted at the full $29.XX value with no manual. I sent it in expecting it to be downgraded too.

 
Vigilante said:
Phooey, my second copy of EDF 2017 was rejected because of "severe damage", but I thought I checked the disc before sending it in. :cry:

I'm thinking I shouldn't contact CS about this after the Defiance CE issue to avoid a potential ban, but I'm concerned about the disc--if it really is severely damaged, I don't know if I could return it to GS since I took their stickers off and it's been more than a week since I bought it. If the disc is fine, I'll probably just hold onto the game in the hopes of the TIV jumping again. Hey, it's happened before. ;)
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EldritchOnRye said:
That's weird because I had the one copy of EDF I could find without driving a million miles accepted at the full $29.XX value with no manual. I sent it in expecting it to be downgraded too.
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...yeah, and both of mine from GS looked like crap (discs) and both got accepted in good condition. To tell you the truth the only game I sent in that looked almost perfect was Trinity Universe. LL WS 2010 and Code Lyoko were less than perfect. Especially the latter. LOTR: BME II was pretty much the same also so we'll see.

Both Code Lyokos (disc only) were sent in the package. One paid out on Acceptable (locked both in as good) and one is still Pending after almost a week. The last time this happened I let about a month go by until I called. They gave me credit for the locked in Good condition even though I sent it in disc only.

 
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Well, I a manage to talk with an amazon chat supervisor, took my info, and told me to send an email to amazon support along with picture evidence and they will contract me on what to do. 

 
Miami Flash15 said:
This is not too bad: $35.xx TIV and $24.99 before discounts at GS:

http://www.amazon.com/gp/product/B004TMGZ72/?tag=scurker-20

Edit:
Do 3DS games come with manuals or anything?
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That's a good one. Good luck finding one complete. GS just sent down the order to toss cases.

Jaashua12 said:
How do you get them to automatically downgrade it?
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You select "Do not return" during submission. If it's not acceptable at all (e.g. Severe Damage or Wrong UPC) they will return it anyway.

 
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Whether this risks a ban or not I think I'm still going to complain to Amazon now that I got my Defiance CE back, I've never ever complained before even when I've gotten crap from AWD. So it's definitely time to bitch at them.

I won't lie though, they actually sent it in a nice white cubed box, very well packed vs how Amazon sent it to me when I bought it lol.

However, it does tick me off how I got the typical "Wrong UPC" ordeal as well, and man are those stickers a pain in the ass to remove. What is even more laughable is right next to the "Wrong UPC" sticker, I just checked the UPC again and it's just so cynical how they could put that right next to the UPC that perfectly matches the one on the trade-in paper. If they would just taken the initiative to say, sorry but we met our quota. I think that would have been better than just flat out bsing about the "Wrong UPC".

I just have a question guys, how would you go about it? Contact them over the phone, chat or email? I've noticed many of you are contacting them via email, is that actually a better solution? Couldn't they just sit on the question or reply with a generic response vs getting a live answer? I'm just curious.

 
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eXiON said:
Whether this risks a ban or not I think I'm still going to complain to Amazon now that I got my Defiance CE back, I've never ever complained before even when I've gotten crap from AWD. So it's definitely time to bitch at them.

I won't lie though, they actually sent it in a nice white cubed box, very well packed vs how Amazon sent it to me when I bought it lol.

However, it does tick me off how I got the typical "Wrong UPC" ordeal as well, and man are those stickers a pain in the ass to remove. What is even more laughable is right next to the "Wrong UPC" sticker, I just checked the UPC again and it's just so cynical how they could put that right next to the UPC that perfectly matches the one on the trade-in paper. If they would just taken the initiative to say, sorry but we met our quota. I think that would have been better than just flat out bsing about the "Wrong UPC".

I just have a question guys, how would you go about it? Contact them over the phone, chat or email? I've noticed many of you are contacting them via email, is that actually a better solution? Couldn't they just sit on the question or reply with a generic response vs getting a live answer? I'm just curious.
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Did you get a return tracking #? I keep checking the trade in, but no tracking number. =(

I've had decent results with every contact method. It's really just hit or miss, depending on what CS rep you get.

 
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Abeja said:
Yeah just got the Wrong UPC for mine today and they are being returned. Please god dont have opened them
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Even if they didn't open it, what can you do without the UPC? GS isn't going to take it (or will they...?).

rezound said:
Did you get a return tracking #? I keep checking the trade in, but no tracking number. =(
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That probably means it hasn't shipped yet or it hasn't updated. Took a while for mine to show up. Once it's in the system, on the upper right of your trade in transaction on Amazon, there's a link/button that says something like track my return.

 
I had about $190 in games unjustly returned in that epic trade in last year. I never emailed amazon though because I generated hundreds in credit. Probably too late to bother now...

 
Miami Flash15 said:
This is not too bad: $35.xx TIV and $24.99 before discounts at GS:

http://www.amazon.com/gp/product/B004TMGZ72/?tag=scurker-20

Edit:
Do 3DS games come with manuals or anything?
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irishsoccermbw said:
Yeah they come with manuals, but very nice flip after Bday coupon and 10% off. Thanks.
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Oh well, my streak of good luck had to come to and end and it is now back to normal. As usual, this is not available anywhere near me (not at the closest 15 or so GS stores). I was pretty lucky to get the LOTR and F1 2011 games at least. GS has a huge distribution issue since it seems some people are always able to find multiples of this stuff but in my area it is always scarce. Of course the same goes for "rare" games that I am looking to get for myself.

 
So the Gamestop Ultimate has a different UPC of course. But just the Collectors Editions should have the same UPC as Amazon? Gamestop didnt have a Collectors Edition and an Ultimate edition, correct?

 
rezound said:
Did you get a return tracking #? I keep checking the trade in, but no tracking number. =(

I've had decent results with every contact method. It's really just hit or miss, depending on what CS rep you get.
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Nope, I didn't even realize they had shipped it at all. All I got was the rejection email and that's it. I came home and found a white box on the front door (I shipped it in a standard AMZ box). I figured it was something else until I actually opened it up.

I ended up contacting them via Chat and was lucky enough to get $20 due to 'inconvenience'. Luckily I didn't get a CS in India, so the guy really did try helping me out. He told me what other CAGs have posted here already.

Basically since it's a third company that does the trade-ins, Amazon doesn't have a say on the rejections. So just because of that he issued the $20.

He even asked for my Trade-In # + Original Order # (I bought it at Amazon) and mentioned that he could try to resubmit my trade-in for the original amount for me if I preferred to go that route but that it would still be a hit or miss if they'd accept it.

Guess I'm on their hit-list for accepting that credit now, heh. But I couldn't say no after having paid $74 for a CE I really had no interest in keeping. I've learned a valuable lesson today. No more gambling when it comes to such trade-ins for me, lol.

slowdive21 said:
I had about $190 in games unjustly returned in that epic trade in last year. I never emailed amazon though because I generated hundreds in credit. Probably too late to bother now...
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If you still made profit out of the trades that were accepted, I probably wouldn't have either. I don't know how Amazon "flags" account or whatnot but I have tried to not bitch about minor stuff. Heck, I once bought a Dark Souls CE (LN) for $33 and it came with no slipcover, I just sucked it up and kept it and eventually bought another one.

Same with Lords of Shadow CE, bought it and the slipcover was cracked at the bottom and it was marked (LN). I went ahead and just applied some hot glue and luckily it's not that noticeable, but... oh crap, I almost forgot my Prototype 2 (VG), came with no slipcover. I must have badluck with those apparently, maybe I've let the fearmongering of "flagging" get to me, but I just rather do it in cases that really do demand action such as was the case with my trade-in.

 
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You know when one think about it, if amazon path fail, is it possible to recreate the Defiance upc that was destroy by APS so those of us with unopen copy can at least return it to gamestop?

 
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I never checked the Defiance CEs I received from GS, so does anyone know if the entire package is factory sealed or will I be able to open it to check if NorAm opened it? Are the individual pieces factory sealed? Thanks!

 
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rezound said:
I never checked the Defiance CEs I received from GS, so does anyone know if the entire package is factory sealed or will I be able to open it to check if NorAm opened it? Are the individual pieces factory sealed? Thanks!
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You should be able to know if they opened it. On the top of each side, there is a circular tape that holds the outer plastic sleeve to the box. They have to slice through that to get inside the contents.

 
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