[quote name='chemical']This is the most wishful thinking I've ever read. The Zune software is completely unintuitive and almost unusable. It's a mess.
The whole video conversion deal is convoluted, and a circular d-pad just seems clunky after using a touchwheel or similar.[/QUOTE]
Read around, you'll find lots of people annoyed with iTunes, especially when it locks up repeatedly.
It's your opinion, but it's an uninformed one. I had my wife and my parents try it out WITHOUT explaining anything, and they had zero problems. Unless they're super geniuses, that's just bs you're spreading.
The d-pad seems clunky until you actually use it. Shuffling is a billion times easier than the ipod ever was. Same with categorizing the songs/videos/etc.
I've used my wife's ipod.. the wheel is a novelty.. if you have a ton of songs, and just like rotating your thumb, more power to you. But oops, you have to go back a level in the tree.. no wait, another, and another..
As far as video conversion, again, that's your opinion. As someone who actually owns one, I think I have a little more qualified opinion.
Converting a video file doesn't take a lot of time at all.
One step conversion, two if you want it converted even faster.
*shrug*