[quote name='Strell']In my travails at tech support centers, we were always told to not give our last names. I just made it a personal rule. And if people push me on it, I tell them I'll just hang up and let someone else deal with them.
ROFL
Woman>YES THE POLICE ARE LISTENING. You can hear the click, listen.
*silence for several seconds*
Woman> ....I heard the click.
Also, I had many, many insane calls like this woman at one center. I might even have the call log somewhere, since I was required to write down whatever anyone said.[/quote]
Oh, I deal with insane people all the time. I also make a policy of not giving my last name. If someone really wants to know, I say Anderson. For some reason, people don't realize that saying "Don't call this number anymore" will get us to stop calling them. And really, that's the only thing that will stop us.
Also, now you all know that my last name isn't Anderson.