There's a huge divide b/t game critics and actual gamers (kind of like what there always was for a long time w/ movie critics and actual movie-goers) - and I think it is a good idea for TGA to also have that Players' Choice Awards.
More so than ever, it feels like....gaming critics are more in tune w/ games aiming for high art, edgy, political, and experimental stuff (even if it's flawed) - meanwhile the actual Youtubers are in tune w/ the actual gamer wants...b/c they are actual gamers themselves that just happen to be playing, streaming, and reviewing without any real agendas.
I had a feeling TLOU2 was going to win TGA's Critics' GOTY, yet I'm glad Ghosts won for People's Choices (which fans voted on that one). Ghosts just seemed like...that game that would appeal more to actual gamers to me. In many ways, it feels like to me - everybody won. Gamers picked their champion (Ghosts) and critics picked theirs (TLOU2).
Damn, I wish both games were on the PC. Yeah, y'all know that line had to be coming. [shrug]
Though, I do think TGA probably should've had put the Peoples' Choice winner (Ghosts) either right before their own pick (TLOU2), at the end of the show...or as the actual first award they given out (so people could actually see it win to open the show); not somewhere in the middle of the show.
Next year's going to be interesting - b/c it would be interesting to see if Cyberpunk 2077 (since it was not eligible for 2020 b/c it came out too late), it could win both Players' Choice and TGA Critics' GOTY. If it gets fixed-up in the next 6 months to year, it might. Other than some un-scored sites (Kotaku and Polygon) and GameSpot (they gave it a 7); even despite issues, it's reviewed very well. It really seems like...it could take both home.