It looks like amazon is sliding again on customer service.
About two years aggo I had regular problems with amazon customer service. Then they had the big T-day disaster and since then really focused on imnproving customer service. After a nine month boycott I tried using their store again and it really did impove. I got price adjustments, upgraded shipping, etc.
Well now, twice in one week they.'ve done somethign stupid.
First, I have a $50 gift card. I bought a $22 Nike Ipod sensor for my new runnign shoes. this left me with $28 on the gift card. The sensor won't ship until the end of the month.
Next, I ordered BlazBlue for $57 and used the remaining $28 on my gift card.
Well, I have these two orders, so I decided to combine them into one order. Well, the $28 dollars from my gift card disappeared. Poof.
So I contact Amazon. According to them I won't be able to use the remainder of my $28 on my gift card until the Nike sensor ships in August. But I don't even think that's fgonna happen. i think they had a glictch form the order combination. I'll find out. Either way, it's stupid, and CS was no help.
Then, blaz blue dropped to $55. In the past year several times Amazon has price adjusted my purchases if the price changed within a few days. Actually, their old policy was if the price changed within 30 days you cna get an adjustment. Well, I just asked for my $2 and was just told by CS that no longer follow that policy.