Hi All, I just wanted to say, yet again I have gotten the dreaded "red ring of death". This will be my 4th system in 14 months. Yes, that is 1 system every 4.3 months. As usual I contacted Microsoft and they explained that the system I received in November was out of warranty. Apparently it expired in February. As always, I asked to speak with a supervisor and explained to them that this is getting ridiculous. 3 system failures in 14 months. (side note - my system is never moved from its spot and is very well ventilated). They continued to tell me to fix it I would have to pay the $130.00. I again explained that to have 3 systems go out in this amount of time is ridiculous. They then assigned me to a "repair and something" (i have forgotten - sorry) specialist. I was also told that they were not available at this time and that they would return my phone call the next day. Of course this did not happen and I had to call again. After waiting an hour on hold with a customer service supervisor, they again said that a "specialist" will call you back tommorow. Finally this "specialist" called me back. They again tried to get me to pay the full cost. Eventually, I talked them down to getting 75% off the repair cost, a 1 year warranty, and the "specialist" is trying to give 4 months of XBL free. Also, this "specialist" is now assigned specifically to me. They have so many system failures they need to assign a specific person to handle only system failures. If for some reason another system fails, I have a direct line and extension to this "specialist". To make a long story short, do not make it easy for Microsoft to get you to pay the full price for the repair. System failures are obviously a problem MS is concerned (I use that lighlty), being that they extended the warranty to a year and also offer free coffin shipping. I just wanted to share my story ad hope that anyone that has this problem doesn't get manipulated into paying the full cost. Be calm, explain your situation and hopefully good things will come. Happy gaming!!! i'm out. BrandonJaeH