LinkinPrime
CAGiversary!
- Feedback
- 172 (100%)
Yeah you got to hit the guys that are close to the line, this will block them from hitting the ball and giving you the score.
Thanks for your for your email! Unfortunately, the problems you have been experiencing have been happening to a number of people, most often occurring after somehow moving your game or your profile to another Xbox. Hopefully this email will explain a bit what has been going on and what we are doing about it.
Everyone here at The Behemoth is pretty upset as well at the issues that have come up with data loss. The frustration at losing all your hard won items/levels is totally understandable and justified. Both The Behemoth and Microsoft put Castle Crashers through rigorous testing and these problems did not occur until it was released to the retail market. For whatever reason, sometimes there are issues that just do not surface until the game is released. There is no way we would have launched the game in its current state if we had known about it. We take great pride in the quality of games we produce here, and our top priority is making sure your gameplay experience is as good as possible.
We are hard at work to getting these problems fixed and a Title Update out just as soon as humanly possible. Unfortunately, it is unlikely that we will be able to find a way to return your lost items/orbs/etc (though we are trying!), but at least you can be sure that it will not happen again once the Title Update is out. We are also working on ways to make this unfortunate situation up to our fans.
Please accept our sincere apologies and we hope you can understand that we are doing everything we can to fix this as quickly as possible. You can follow the progress of the Title Update if you wish on our development blog , where we will be posting information as we get it.
Sincerely,
Dan, John, Tom, Emil and the rest of The Behemoth team.
PS. Some people have found that signing out of their profile and then back in again _from within_ Castle Crashers has recovered their lost data. While this doesn’t work for everyone, it’s worth a try!