[quote name='kodave']Well, if you're want to derail this thread - then okay.
I didn't notify Best Buy of anything - they already knew. Multiple people reported store managers knowing about the glitch, and those people said store managers notified the higher ups. What about that don't you understand? Additionally, there's no legal recourse Best Buy could take against anyone who took advantage of the glitch. Once money exchanges hands for products, that's it. At the time, they just could have refused the sale or done a manual override to make the computer conform to the terms of the B2G1. At best, they could refuse to do exchanges for people trying to swap games out of the glitch, or refuse returns without the whole package. You're stupid if you think otherwise.
I just wanted to know why they fail to program their cash registers correctly and lose money in the process. And its not like my post killed the deal for anyone. I posted it on Friday afternoon 1 day before the sale ended, and clearly the glitch worked where it was going to work until closing that Saturday.
I was never opposed to anyone taking advantage of the deals at all, because at best, its a moral gray area. Hell, I did it with the DS B2G1 and I would have done it if I wanted anything high value this past time. Mostly, it's the store's own fault. I was merely trying to get an answer from Best Buy about why their programmers are dumb and why they don't care about losing money in such a big part of their business. Sure its not the same as buying a major appliance or big screen TV from them, but video gaming is a $11.7 billion dollar industry that many stores are trying to get a piece of, and stores like Best Buy goes out of their way to try to attract gamers to their store instead of others to spend that money. If video game profits didn't matter to Best Buy, there would be no pre-order bonuses, no extras, no Gamers Reward Zone stuff.
Secondly, yeah, Target probably didn't intend to let the coupons stack like this, but its their own fault for not putting better fine print on the coupons if they weren't going to program their cash registers better.
Look at it like this, if you take maximum effect of the deal at Target with the coupons and B2G1, you buy 6 $50 games. B2G1 makes your total $200. Then you get $30 off. That brings your total to $170, excluding tax. That makes each game $28.33 each. That's a 43.3% discount on each game.
All Target intended with this B2G1 was a 33.3% loss on each game. So really, in the worst of scenarios, they're only losing 10% more than planned. On the flip side, they're making somewhat big sales and moving a variety of merchandise, for whatever moving merchandise is worth.
Compare that with Best Buy, where you could in some cases, buy two $5 games and get a $60 game for free. That's an 85.7% loss on the collective merchandise. If someone bought two $10 games and a $60 game for free, that's a 75% loss on the merchandise. If you consider the cheap games trash and worth nothing (for the sake of this argument), then its still a 83.3% loss on the $60 game if you spent $10, and a 66.6% if you spent $20 for the $60 game. Best Buy also only intended to lose 33.3% on each game sold, but with the glitch they lost anywhere from 52.4% to 33.3% more than they planned, with high end merchandise walking out of the store for almost free and only shit like Rock Revolution going with it.
Target loses 15% of the intended transaction (if coupons shouldn't have been eligible on a 6 x $50 B2G1), and Best Buy loses up to 92% of what the transaction should have been (compared to if if the B2G1 on a 5-5-60 game combo had worked right).
So yeah, its not great Target is losing that extra 10% per game, but its not anywhere near as bad as the glitch that Best Buy allowed to continue - and that was the 2nd time Best Buy did it. Target's situation is just unfortunate timing with coupon stacking, because unlike Best Buy, they programmed their registers to ring up the B2G1 deal correctly. And as far as I know, Target doesn't have a web forum like Best Buy does where Best Buy employees will respond to you. I doubt either company reads and/or answers the volume of email they're likely to receive.
And again - I'm not opposed to any of this at all and have participated in it myself, unless people are committing fraud and doing shit like returning the free games to somewhere like Walmart without a receipt.[/QUOTE]

